Good hotel..not all staff helpful
By A Yahoo! Contributor, 2/24/11
This hotel is in a good location for LSU and Baton Rouge. It is right off the interstate but in a complex that host offices and an Outback Steakhouse making it difficult to find. There also is no signage on the lobby. Room was good size, clean with usual amenities. Good size swim pool ( seasonal) and an indoor year round jacuzzi. There is a train that goes by hotel around 5 am every day which will wake the dead.. My only complaint is the front desk staff. I was supposed to receive a letter. it had not arrived when I had checked out so I asked the woman on front desk to have it returned to sender ( my office). Ten days later it had not arrived. I called front desk, the female on the desk was not very pleasant and abrupt when I was trying to explain why I was calling. When she would finally listen, she find the letter which had sat there for 10 days. She said she would send it back today, we will see. If you are a business person this may not be the hotel for you. The manager of this hotel needs to do some front desk staff training.