Poor Housekeeping Records
By A Yahoo! Contributor, 5/15/06
Great location, room was clean, however apparently housekeeping has problems with their records. An attempt to charge $10 for (2) Fiji waters was made. They were untouched. I had to correct that with the front desk. A charge for $16 was made to my credit card for (2) towels days after my departure from South Beach. They were left on the bathroom floor. So now I have to dispute the charge with my credit card. I also had a problem with reservations. I called the hotel 24 hrs. upon my arrival to add an additional night. When I got there, they had no record of it. I will be staying somewhere else on future arrivals into the South Beach area.