HAVE YOUR VACATION RUINED FOR A SMALL FEE
By A Yahoo! Contributor, 02/03/10
I arrived about 12AM (w/ my 3 young kids & bro) I was surprised when the rude f r u i t y clerk asked for a $150 depo. I asked why cause I already paid via Expedia? He said its required and asked if I smoked? (After reading other reviews today, they were probably trying to catch me smoking) I complied & paid the depo & said No, I don't smoke.. Anyhow, my Family (Sis, Dad & Bro) also reserved 2 rooms to support my other bros 20yr USN Retirement. The rooms were situated near each other beneath the CAMERAS THAT MONITOR YOUR EVERY MOVE! At 6AM I had visitors that came to my room. {THERE IS ONLY 1 ENTRANCE to access the rooms}. APPARENTLY YOU'RE NOT ALLOWED TO HAVE VISITORS! Because at 6:20 AM, I visited my Dads room & literally 2 seconds later he got a phone call that I had to report to the frontdesk asap! I spoke to Oscar & he said because I had visitors, I could no longer stay there but I had until 11AM to check out (not only me but MY ENTIRE FAM.) I asked why did they have to leave when its not their fault? I told him he wouldv'e never known we were together had my Brother came in seperatley. He said because I created the 'issue' & I needed to tell my family, not him! :-[ About 20 MINS LATER I received a phone call from the owner NEIL or ANAL(?) stating that I NEEDED TO LEAVE IMMEDIATELY! I asked him why, when Oscar said we could stay until 11? His reply was EVERYONE IS DOWNSTAIRS EATING BREAKFAST (this was untrue), then he THREATENED ME saying he called the CEO, the POLICE & if I didn't comply HE'D KEEP MY DEPOSIT & WOULDNT REIMBURSE MY 2ND NIGHT STAY. THESE PPL ARE RUDE, LACK IN HOSPITALITY & WILL DISCRIMINATE, MAKE YOU FEEL UNCOMFORTABLE & UNWELCOMED & THEY WILL MONITOR YOU 24/7 & WILL KICK YOU OUT ANYTIME FOR NO REASON! I would not recommend this place to my worst enemy. Take my advice, do not book this crappy place. THE OWNERS AND EMPLOYEES ARE VERY UNPROFESSIONAL and have THE WORST CUSTOMER SERVICE SKILLS. I've worked in a Hotel and I never once treated any of my guest this way. I wish I would have read the negative reviews before having to experience the worst motel service in my life! Google this hotel and you will see this is a common practice for Travelodge of La Mesa. You are better off staying ANYWHERE besides this place. Don't give your hard earned money to these people who think they are better then everyone else and their crap don't stink.
