Flagship Inn Of Ashland, Ashland

The hotel appealed to me because of its location near Ashland and the Shakespearean Festival and the reasonable rates for a room that allowed a couple to sleep in some privacy while accompanied by a third traveler in the adjacent room. BUT I never got there to try it out. After making my reservation five months in advance I discovered an unannounced charge to my credit card for the first night. No one had mentioned any deposit or charge, no charge is mentioned in the hotel's reservation policy. When I called to ask what it was for, the day manager assured me the owner would be back in a couple days and I could call to discuss it with him. But he never returned, and it turned out no one knew when he would (??). I made clear that I was concerned but did not want to cancel my reservation. On my third, overseas telephone call to straighten this out, I was told the General Manager would call me back. No one ever did. Instead I noticed that the charge was removed from my credit card, and when I called a fourth time, I was told my reservation had been cancelled--and I had never been informed! Conclusion: All's well that ends well, as Shakespeare wrote. I am undoubtedly better off this way!