Horrified by the room's smell & filth
Based on the other, mainly positive reviews, I made a reservation to stay at Rainbow Motel in Mackinaw City, MI. The room smelled horrible--a disgusting combination of must & urine. Both of my kids literally threw up that night due to the stench in the room. The room hadn't been dusted in ages, the mini fridge was filthy, and the floors were disgusting. After one restless night (just couldn't get the smell out of my mind), we got the heck out of there. We wouldn't even shower in that room. My kids thanked me repeatedly for not making them stay there any more nights.
Shortly after check-in, I complained to the owner. He said that the room had been rented all summer and no one else had complained. (Oh, so there must be something wrong with ME and only me??? Yeah, right!) When I checked out early the next morning, I was promptly issued a refund for the second night (refund or no refund, there was no way I was staying in that place one more hour).
I have never been treated so strangely: neither of the owners would make eye contact with me when I came in to check out, nor would the girl manning the front desk; at no time did any one offer an apology, offer to "make it right," or switch me to another room (not like I would have taken them up on that suggestion, but they didn't even try to offer it).
According to other reviewers, this place is "much better" than other places in Mackinaw City. I shudder at the thought. If that's true, then my best advice is to avoid staying in Mackinaw City altogether.
I cannot understand how this place gets such great reviews from others--especially in terms of cleanliness. I think that the owners must spend their time writing their own, favorable reviews......when they should be spending their time cleaning the rooms. Ugh.
Note: I have given this motel a rating of "1" for service, cleanliness, and value....only because Yahoo!Travel will not let me give them the "0" that is deserved.
Stay away from this place. Stay far, far away!