Very very upset
My husband and I stayed there because of a family reunion and some of my classmates were having a get together. We booked the handicapped accessible room and was very disappointed. When we first walked into the room, the bathroom floor had 2 roaches on it and they were still moving so I stepped on them. I didn't have time to find another room that night somewhere else or I would have but we were meeting friends. We tried to find something else the next day but they were sold out in Hot Springs The bathroom is not handicapped accessibleat all. It has a shower/bathtub in it but no shower chair or seat for you to sit on. My husband can not walk and has to have something to sit on in the shower. I had to lift and tug on him to get him out of there. He fell off the tiolet 5 times because the tiolet paper was behind the tiolet not beside. This was very hard on both of us. We have stayed in alot of motels, like the Baymont and Holiday Inns and we have never had this much trouble. We had planned on staying to nights but with the bugs and it not being handicapped accessible we had to cut our visit short.