Holiday Inn Sunspree Bar Harbor, Bar Harbor

Just returned from the Holiday Inn Sunspree. The view was gorgeous however it may be due to the economy but they are really short staffed. In the restaurant your waiter is doing the job normally done by three and taking care of lots of tables; patience and understanding will go a long way. The hotel is starting to show signs that it needs a bit of an upgrade as it looks a little outdated. Beds are comfortable but again since they are short staffed (two people to clean an entire floor) it does take a while for your room to be cleaned and things like emptying garbage pail may take a day or two.. Overall everyone is really nice and helpful but they are very understaffed.

This is a fine resort for a good value. Clean rooms in great condition with prompt and courteous service, though a knowlegable concierge would have been helpful. Be sure to specify a room with view. Rooms are standard hotel size/layout and quiet. Fantastic pool--great for kids; family friendly. Breakfast buffet is excellent; but the dinner view is better than the food. Grounds & lobby are elegant. Nice location. all in all, a great value--we went last year & are going back again this year.

Grounds were beautiful. On-site restaurant was very good. Housekeeping needs help. Ran out of in-room coffee, wash cloths and hand towels. Sink not clean on check-in. Room condition was poor: moisture between panes of one window, carpet at door to balcony worn and actually shredded.

the hotel has a relaxing feel, it has a nice pool and great food right in the back. they also are really clean and comfortable beds.

We stayed at this hotel 4 years ago and had a good (average) experience. This time was a different story. The room was the best they had available, for $199. The first thing I noticed was the dirty window, so you could not enjoy the view (I also wished they'd told me the room is on the 1st floor). I opened the balcony door and the balcony and the plastic furniture were covered with grass clippings and dirt (apparently from all the grass cutting), you could not step out witout bringing the dirt back into the room. The room was fine but the bathroom had a dirty soap dish, the Kleenex box had its last sheet, the fan was extreemly LOUD (it switches on automatically when you switch on the light) and the towels were not of the best quality. The bathroom needed some renovations for the price they charge. The corridor smelled with a deodorizer as if they were trying to mask some smell. I stayed in much better rooms for $99. Basically, my complain is that the room did not reflect the price. The view was the only thing going for this room but being from Boston the ocean view did not make up for the room itself. Luckily I need to stay one day only. On the plus side, the grounds were nicely maintained and the location was good, very close to downtown Bar Harbor. Initially I wanted to book a better place but the hotels' web sites showed no vacancy. I should had called them directly since when we arrived in Bar Harbor I saw that there was vacancy at those places.

This is the dirtiest hotel I have ever stayed at. There was mildew in the bathroom, the ceiling was leaking and falling apart. The furniture was stained with i don't know what. The sheets where old and ragged. I talked to a number of other guests and they all had complaints. I will never stay at another Holiday Inn.

Rooms weren't ready at 4:00 for check in after long drive-common complaint as the lobby was packed. My wife checked our room as it was being cleaned and almost threw up from the mold/smoke smell. They agreed to downgrade us to a "partial ocean view" Staff was courteous but not helpful. Only one washer/dryer for entire hotel. Food was overpriced (not a huge surprise for Bar Harbor in Aug) but we were able to find much better meals/values in town. Room was much smaller than the one we left behind in Rockland which was such a joy when it poured. Don't get sucked in by the pool/waterfront location-there are much better alternatives.

Beautiful! Right on the water! Was cold in August for us Floridian, we were in sweaters. Great restaurants on water with gorgeous view but too expensive! Room was nice, had Bath & Body works cool citrus basil stuff that I love! Bed was OK, a bit hard for me. Bathroom big and nice counter space, good in room coffee. One guy clerk at front a bit snobby but girls were great. Had laundry, but was $2.00 to wash, and $4.00 to dry. Grounds very pretty, gardens very nice! heater in room kept us cozy. No smoking anywhere (ARRG!), but window opens wide, no screen, and you can hang your whole body out and head out and smoke if you must so room won't smell! Not fun but better than leaving room in cold of night.

The service was good, the place was very pretty. The rooms were spacious and well appointed. However, the rooms smelled musky and also smelled of smoke, although the whole resort is said to be smoke free. Even the hallways smelled bad. If it wasn't for that, it would be a great place to stay

The pictures of this hotel show the outside grounds and they are admittedly beautiful, overlooking the ocean. It is very convenient to the Cat terminal but so are other hotels. Our room in one of the wings smelled like cat urine. My relatives in another room had no mirror or refrigerator. The outside door did not look. Management was downright nasty when we complained. Thank God for the Fairfield Inn next door. We moved our entire party there at midnight because the Holiday Inn was so disgusting. Do yourself a favor: stay at the Fairfield; they have an arrangement whereby guests can walk over to use the beautiful pool at the Holiday Inn. (See my separate review of that hotel.) Gross, overpriced and uninterested in serving their guests.