Le Meridien New Delhi, New Delhi

v visited the coffee shop on the 1st of nov sunday 2009 for dinner,may b after many years since v do not stay close to the hotel. r son who is only 10 yrs old deciced on hvg the buffet. it was shocking to know that he was charged rs 2000 for it for hvg only 1pc of chicken n 1pc of fish with a few pc of watermelon as the desert. the staff was absolutely unhelpful. wld like to bring to yr notice that v as a family r very well travelled outside india n take r children out for dinner/ lunch every sunday n there has been no hotel in or outside india which charge full rates for the children buffet. v r a club card member of hyatt n all there restaurants hv separates rates for kids meal as well as all hotels outside india too even the 4 seasons hotel. very disappiontg n wld never want to cm again here. staff needs to b more refined not polished at all . they were least apologitic , awfull experience.

I recently stayed at Le Meridien New Delhi and it was unequivocably the worst experience I have ever had in a 5-star hotel. 1) My account was mishandled by the hotel staff resulting in my being unjustly charged around 100 USD for international phone calls that the hotel requested I make to provide them with an alternate credit card number along with copies of the front and back of the card, because the hotel's payment system was antiquated and the staff claimed that they they could not process the credit card I had previously provided them upon check-in without taking copies of the front and back of the card (a highly unsual and suspect practice, which made me even more wary as my wallet had been stolen I suspect either in or around the hotel), and this was despite the fact that the hotel had put a 250 USD hold on my card and the card was otherwise perfectly usable. 2) Prior to charging the new card number, the hotel did not present me with my folio or any breakdown of charges or even provide me with the total balance. Once the staff received the faxed copy of the front and back of the new card, they proceeded to charge the card without my verification of the total charges. When I requested my folio at the front desk upon check out, I was presented with the credit card receipt showing the amount the staff had charged the new card, and I was told after my request to see my bill, that is was "too late", that the card had already been charged- a fait d'accompli. I tried to dispute the charges while still at the hotel, but the staff were uncooperative in escalating the dispute to their superiors, and after numerous phone calls and emails, I still have not been credited back the aformentioned charges. 3) On a more minor note, I also did not feel that the property was up to 5 star standard. More specifically, despite having negotiated an equivalent price at the Oberoi and the Taj Mahal (I had previously stayed within the Taj group during my stay in India), I chose Le Meridien for my final night in India to experience a more "modern" 5 star hotel in the country. However, upon check-in, front desk staff failed to inform me of two important facts- that the deluxe room they gave me failed to feature a bathtub, which I would have expected in a five star property, and that the all day dining establishment was undergoing construction which caused alot of noise as it is located in the courtyard in the middle of the property around which all the rooms are situated. And in terms of cleanliness- the light switches, phone, and window were all dirty with oily fingerprints. I would not only discourage 5-star travellers from staying at Le Meridien New Delhi, but would actually warn against it, as I feel that management are not quite above board in their practices.

It is a very modern and well appointed hotel. But not functional and practical. Room lamps need sometime to become bright. Out of 5 electric outlets, only 2 are functioning. LAN is always with trouble. Desk lamp is not working and they did not fix it despite of my repeated requests. In addition, in many place of the hotel, there are small gaps, for example, in lobby and staircase is half-tranperant which is very worry-some. I definitely concerns of accidents among matured guests. I never bring my parents. It is very pity, since the location is excellent and room price is expensive but drink and food are very modestly priced. I would recommend this hotel for honeymooners perhaps but do not recommend for any serious business travellers.

I was given a rate of 180 plus taxes...and still the room was so tiny. If I had paid that amt and stayed in a hotel back home (USA)..wud have been worth it... but too pricey. Food was good though!

My family and I stayed in The Le Meridien Delhi in December 2005 for 3 nights. The rooms were modern, luxurios and beautiful. the staff were friendly and helpful. The beakfast was fantastic. All in all a great hotel - Will definately go back the next time I am in Delhi.

i like so much this hotel for his workers cuz they give the best duty on them possible for make pple smile and coming back soon i love too much this place cuz that's give me a good way to having fun the architecture of this hotel is very impressive the loby is so beautiful and good place i like it the pple working there are very professionnel the house keeping departement is very fully professionnel and they have a good way to cleaning this hotel i really wanna go again on this hotel i love the pple working in business area especially Miss Kanika last time she do the best for making me laugh

This hotel is average. The food is good. But, I do not really like the fact tht the swimming pool is always close. I visited the hotel twice and it was closed both times. But, the rooms are not that bad. The Credit Card machine had problems on both occasions I went. I am trying The Imperial next.

Where to begin? I booked a $170 club level, non-smoking room. When I arrived, I was informed that there were no non-smoking club level rooms available. So I was placed in a regular room ... at the club level price. No negotiation. Then there was the construction. Currently, the hotel is undergoing renovation, and construction lasts until 9 or 9:30 depending upon who you ask. Regardless, if you like listening to drill and hammers until 9:30 at night, this is the hotel for you. When I complained, the staff offered to move me to a room that is out of earshot of the construction. When I complained to the duty manager, then the manager, I received no reply. Customer comfort is not important to the staff here. Finally, I was appalled to find the the hotel gym is smaller than my room. Three running machines, an exercise bike, and a weight set. That's it. Oh, and the pool was closed. Invariably, the staff was rude, and I swear I smelled liquor on the breath of several of them. STAY SOMEWHERE ELSE! I have visited 29 countries, and this is the worst so-called "luxury hotel" experience that I have ever had. THE WORST.

its was agreat experience... the service staff are great and nice and awesome. the food is cool and awesome to. my mom love the food very much. good and noce hospitality...

service and hospitality is excellent.salute the management for there involment even in small issuesservice and hospitality is excellent.salute the management for there involment even in small issuesservice and hospitality is excellent.salute the management for there involment even in small issues