Pan Pacific Sonargaon Dhaka, Dhaka

I spent 18 nights in the Sonargaon. The first thing it needs is a thorough scrubbing with pine oil. The second thing it needs is genuine variety in the restaurants. Regardless of the billing, all the restaurants are served from the same kitchen and the Italian food has the same seasoning pack s the "Indian" restaurant. The shops are a joke. The concierge could not fill my request for postage stamps. Don't expect a steaming cup of coffee in the morning, or any other time, it is all instant and luke warm. Having said all this, the most important consideration in choosing a hotel in Dhaka is proximity to your daily destination. traffic is murder (literally) and our 15km trip into the country could take between 45 minutes and 2-1/2 hours, depending on day of week and time of day. The room is okay, aside from the persistent mildew smell. Some of the property has been refurbished and some not. Travelers booking through an agent of any sort get second tier rooms. Book direct with the hotel chain and you will get a first tier room. The staff puts on an air of pleasant formality, but I can't say there is any exceptional service or attention to comfort. I am a working stiff and I generally pick a hotel closest to my work site, so I am not a habitual 5 star visitor. However, I do know good food and exceptional service when I encounter it. The food is pedestrian and the service about what you would expect from a US property managed by a family from India.

My office booked me for two nights 23-25 february, in one month's time and made an addition of one night, from 22 to 25 february. The hotel has converted this into two separate bookings and drawn full paymnet on my credit card AND says that this is not refundable!! I have of course changed the booking to another hotel, since this is swindle!

Everything is likeble because it contains its glory

Good Things 1. Middle of City 2. Good Swim pool 3. Bengali Food 4. Internet connectivity for business.. 5. Room Interiors & Size of the room Bad: 1. Price for the Room too high for the standard 2. health Center have 10+ Mosquito Repellent's which is really bad for health Center. 3. Rooms Don't Even Single backup light power cut where city have min 1 hr power cut 4. Surrounding don't have any good place to go around / Restaurants 5. Tax is 30% extra from the room price all over DHAKA. 6. Service is really poor & too disturbing.

Excelent Service. People are very nice and friendly. Place is really great. Accessibility is very good. Foods are great too. I would recomend it to others.

The room we stayed was good. Service was very bad. In the morning we found that bath tub water was not being drained. We could not use the bath tub. We called for help but service was horrible. I'll never stay in this hotel and will not recommend my friends to stay in this hotel. I feel ashamed in front of my newly married wife and still I do not want to remeber my honeymoon in this worst hotel.

I dont know why it is rated less than 5. It is a huge hotel and reserve all the facilities that you might think of. We stayed 2 nights in sonargaon last winter and it was as good as it can be. People are so hospitable and nice.

i like this place because people are so friendly and helpful.the service of the hotel was really great & i really had nice time with the hotel because the location was really great.

Its the Hotel where Bill Clinton stayed while his visit in Bangladesh.

Awesome! It was too much. Prices very reasonable. Excellent food.... haven't really eaten anything better in my one week here. Facilities excellent - pool, ballroom, gym.... everything was just about right!