Embassy Ste Montgomery - Hotel & Conference Center, Montgomery

I was visiting for a conference and went in to find out check in time. The gentlemen at the front desk not only was very rude to me and acted as if i was bothering him but he rolled his eyes at me. When it was finally time to check in our rooms were not ready. The maids were still cleaning them. I asked the lady at the front desk if she knew how long it would be and she simply said, I have no idea and asked me to move to the side. I asked to have internet in my room and called the front desk once i was checked in to find out exactly how to operate it. The lady said that the internet was down on the 7th floor and i asked if it would be up at all. She said no it wasn't going to be back up. My friend who also was in the room adjoining mine came in and proceeded to log me on to the internet. What an informative staff! I set the alarm clock that night before going to bed and also requested a 7:15 a.m. wake up call. I never received the wakeup call, thank goodness the alarm clock worked. The next morning while taking a shower i went to adjust the heat and the bathtub knob fell off in my hand! We checked out early the next morning and i went to check out. They never asked me how my stay was and didn't even say goodbye kiss my foot or anything. The only thing great about the stay was the breakfast bar and the gift shop.