The Westin Tokyo, Tokyo

nice, good, and girl waitress are pretty, room is cool comfortable and big, profesional servics, not very expensive all the worker is very friendly there and also their systems very good

This one of the nicest hotels I have ever stayed in, and I travel a lot.

Fantastic place for the romantic get-away or the business conference...service is excellent, rooms are top notch. The location is close to many points of interest.

I spent the past 6 months living and travelling in over ten cities, and the Westin Tokyo is, by far, the best hotel I've stayed in in terms of decor, service and quality of F&B outlets; I usually give hotel restaurants a miss as they are oftentimes overpriced, but the numerous outlets within the hotel are helmed by renowned chefs and are so stellar and quite reasonably priced (try the set menus) that they're a hit with the locals, which is always a good indication :) The hotel is located in Ebisu and may not be as ideally located as the other hotels in its competitive set, but is a short walking distance from the train station, from which areas like Shibuya and Roppongi are only one or two stops away. Overall, my stay was a great experience; with the advent of hip and trendy boutique hotels which oftentimes forsake service for style, it is always a relief to return to the grandeur and uncompromising service of more established hotels like The Westin.

I really liked the view that we got from our room. Like I said, AWSOME!!!!!!!!!!!!There realy wasn't any dislikes that I had except that it was a little expencive but definly worth all the money I put in the trip.

Westin Restaurant has the poorest management policies. They force all customers to choose when to dine (only 5:00pm-6:45pm or 7:00pm-9:00pm) because they say it is inconvenient for their timed-service routines to have customers show up at other times. They obviously demand that customer's stomachs conform to their hotel's policies. They are only willing to service customers dinner, when it is convenient to them, not when it is convenient to the customers. Thus, you can only have 2-choices: eat too early, or eat too late. They coerce/nag (force) you out of your chairs/tables as 7:00pm approaches, so they can put another unsuspecting victim into your seat. The Wait-Staff is rude to customers. The prices of the Restaurant is way too expensive when compared to other equal Buffet Restaurants at Sakuragicho, Hiroo, Shinjuku, etc. They are charging more than $68/person for casual dinning. Thus, this Westin Hotel consistently charges 5-star prices, but provides only 2-star Restaurant Service and bad time-management policies. Until Westin changes their Restaurant policies (or restaurant management), then this Restaurant should be avoided like the plague. We intend to complain loudly to Starwood Hotel Management about this Westin Hotel.

My boyfriend and I stayed at Westin Tokyo in Ebisu for 2 nights in April 2004. I researched a lot on the Internet about the hotel and its surroundings. I heard from others who stayed here that it is convenient to get around, and you can walk through the walkway from for 5 minutes from Ebisu station to get to the hotel. This actually turned out to be the only bad thing about getting to the hotel. With a big suitcase, the walk from the station to the hotel is long and tiring. We realized later that the MAIN entrance is on the other side, but since we were always using the train system, we always ended up using the walkway. But now the hotel. The hotel is so grand! The lobby is quiet, clean, and well kept. Check in was very smooth and the bellman escorted us to our room. First thing we said when he opened the door was, "Wow..." I felt bad even staying here. It was that nice. The minibar is packed with Sapporo beer (I hear that they are the owner?) and I was surprised to see a very packed liquor collection when I opened one of the drawers. The Westin hotels are known for their heavenly bed, and yes, it was! Very comfortable. The bathroom was amazing. There were both a bathtub and a shower. The vanity was beautiful and was packed with amenities. Even the shampoos were not those cheapy ones you see in most hotels. There is also a green pouch with amenities you can use during your stay. I did not get to try the restaurants, but I would definitely stay here again and try everything i missed. There is also a Tsutaya video store next door if you feel like buying CD's and Videos. I did!

Top-notch hotel with all the amenities. Excellent sushi restaurant in the hotel. Service was impeccable. A little pricey, but all the hotels in Tokyo are expensive.

Well the location was nicelly directed. the beauty inside was maggnifficent. The sevice was average.

I like this hotel becouse there are beautiful rooms, swiming pool,and it's located in good place