I will NEVER go back!
By A Yahoo! Contributor, 3/16/07
The stay here was great for us, but once I got home they charged my bank account an additional $300.00 that they were not authorized to take out and we had already paid in full, they said it was a mistake because of copmputer issues. By them taking out this money without my permission they withdrew my account, my bank is charging me money because it is withdrawn. The hotel said I would get my money back within 24-48 hours, well here it is 3 days later and I still have not received my money and feel like I wont get my money back at all!! The employees have been lying to me, hanging up the phone on me, and not doing what they say they will do. And to make it all worse I have not received one apology from anyone at the hotel.