Unclean and Unapologetic
By A Yahoo! Contributor, 9/19/07
Long story short - my husband and I woke up to realize that there were dirty socks(that did not belong to us) wrapped up in our sheets with us. We came to the conclusion that they must not have changed the sheets - just pulled them back. Upon further investigation, there were toys, trash and debri shoved under the bed.
When we went to the front desk, he seemed unmoved by our story. He finally said, without an apology, "I'll pass it on to the cleaning staff." We were upset that we were not offered so much as an apology, and I called the manager about a week later. He apologized and said he would call me back after he decided what to do in attempts to right this matter...it's been almost 4 months now, and I don't expect to hear from him. If it were free, I wouldn't stay again.