Orchid Suites Roseville, Roseville

We organized my wife's birthday party with the help of Chase Davis, events manager and I have to remark his professionalism and kindness. The party was a complete success and everybody enjoy the place and the beautiful patio very much. This place is highly recommended and the whole staff was so helpful I'm ready to repeat another great experience in the Orchid Suites in a near future. Double two thumbs up for Chase. Great job!!!!!!

STAYED FOR ONE NIGHT WITH MY FIANCE CAME OUT TO MY CAR AT 4 AM AND NOTICED IT HAD BUSTED WINDOWS AND CAR WAS BROKEN INTO ALMOST EVERYTHING I HAD WAS STOLEN AND VANDALIZED ALSO ASKED FOR A REFUND DO TO NOT ABLE TO STAY AROUND AN UNSAFE ENVIRONMENT NO REFUND WAS ISSUED SO HAD TO WAIT AT AIRPORT FOR HRS TO CATCH MY FLIGHT WATCH OUT!!!!!!!!!!

Our overall expierience was very good, the value is very good with the evening drinks and food included. The breakfast is much better than most. The cooks are very friendly. We have stayed there many times with no issues.

I was woken up at 3:30AM to find someone knocking at my door. When I looked through the peep hole it was my husband. We are in the middle of a divorce and I didn't open the door but that didn't stop him he was offered a key card to my room by the front desk. He said he didn't even have to ask for it She Amber offered it. So not only was he able to get into my room but she also told him what room number I was staying in. Hello is there anything in that brain of yours Amber, it was 3:30AM didn't you think anything was wrong. As if I wanted him to know where I was don't you think he would have known and not have to ask you. She saw that he had the same last name(very common last name) and same address. And apparently that is sufficient enough to get a key card to someones room. He refused to leave and finally I got him to leave around 5Am. Thanks Amber!! I could have been killed or hurt. YOU HAD NO LEGAL RIGHT TO DO THAT AND YOU WILL PAY!!!

My stay at the hotel was horrible. My room was infested with Alligator Lizards!! The first one was removed by the staff, the second and larger one which crawled into our luggage when we called, we were told --Oh no one is here yet..at 10am! I had to get my nephew to get rid of it. We later opened up another bag away from the hotel and found another one! It was completely unacceptible. I couldn't believe that I had to sit up all night worrying about whether a LIZARD was going to crawl into my bed.

We had a small dog which was OK but we were confronted by the Motel sales manager in the parking lot asking if we had approval for the dog to stay. This sales manager was very confrontational, aggressive and somewhat threatning. The part that bothered me most is he was playing wiffleball in the busy parking lot with his young kids and not respectful of traffic, parked cars and safety. But I guess that was OK since he was the sales manager. I went to the front desk to make sure having the pet was OK and in comes the sales manager verbally attacking me again in front of the desk clerk and 2-new customers. I sure hope that this type of employee conduct is not the norm for the motel.

This was an excellent place to stay for a road-weary single female. I liked the special attention from the greeting at the introduction to the follow-up at check-out. During my stay there were numerous Union Pacific Railway vehicles & accompanying police vehicles. I felt very comfortable and safe. Exceptional value-superior cleanliness and topnotch staff makes this place a cut above the rest and I would recommend to a fellow traveler or friend-AAA recommended!

This place is not safe. This is not a place to stay with a family or if you are travelling alone. Females should not stay here without another male. I was harassed by fellow guests, and used to awaken to people knocking on my door. When I discussed this with one of the employees she informed me this was a constant problem to females staying there. The room was not clean, and the carpet is yucky. It sticks to your shoes. DISGUSTING! The employees are nice people, however, you do not get what you pay for.

Instead of changing their name from Oxford Suites they should have updated the rooms. Front desk was friendly, things appeared clean, but in need of some renovations. Kid's were screaming in the pool which everyone can hear at all hours, since every room faces the pool. They do allow pets and seem pretty safe, but seems more like a motel than a hotel.

I think Orchid Suites is the best deal going. The breakfast was great, the cocktails and hors d vours were a nice touch and the court yard gives a nice place to relax.. The pool is nice and the jacuzzi was good. Rooms were very clean and well appointed. I will deffinately return.,Nancy