Creekstone Inn, Pigeon Forge

We were there for 3 nights and loved the beds and being able to sit on the balcony and enjoy the water was great to see family's camping together and watching the camp fires.the place was clean and very concerned that our room was OK.the only bad thing was smelled like someone had smoked in it even though it was a no smoking room .They could large n there Continental breakfast but the girl working in there was great very friendly.Was nice to see people cleaning the air conditioner outside and wiping things down was VERY happy for the price we paid, would stay there again in a Heart beat.this was our 40th wedding ann. trip was very relaxing.

LIKE: We stayed 8/27 to 8/29, just my husband and myself, got a great rate if you book through the Smoky Mtn Convention Center. The rooms are a split room design/the bathroom is in the middle of the room so it does give some privacy from each bed. Private balconies with view of camp ground. Very Clean!! Two levels of parking garage was nice. Overall, had a great trip but won't stay here again through no fault of the hotel itself. DISLIKE: noise level. While the description states all rooms has balconies on the river, the entrace is in from the street side and it was a VERY BUSY STREET even though it's not on the main drag. Lots of car stereo noise. The air unit is on the street side so if you sleep on the opposite side, it was a little warm, needs better air circulating units, etc. Freeze or burn up. While the place was supposed to be all non-smoking, the people below us was smoking like a freight train and it was wafting into our room from the balcony. Also, on the other side of the street is another meeting room/convention center (not the Smoky Mtn Conv Center though/it's across the street) and just our luck--there was a LOUD wedding reception taking place on our 2nd night. The convention center's doors were propped open so all of the music could easily be heard. Afterward, lots of cars rip roaring in the parking lot and street. Skimpy on the toilet paper!

Me and my 2 kids (17 & 3) stayed here for 5 nights in June 09. I liked the layout of the room. I liked going out onto the balcony and looking down at the river. What I didn't like was the neighbors coming onto the balcony to smoke. These are non-smoking rooms, so they smoke on the balcony which then drifts through the mesh screen for my family to smell and get run back into our room. When I complained to the front desk, I was told that as long as they weren't smoking in the room, there was nothing they could do except move MY FAMILY. I did not like that. The breakfast kitchenette area was small. It's best to take the food back to your room. There was maybe 4 tables and the chairs were practically bumping into each other. The pool area was nice. Walking in the creek was nice. The location was pretty central for what we were doing. The bathroom was small. If you wanted to close the door, you had to stand between the tub and toilet. There were a lot of positives and I can handle any of the negatives except the smoking right next to us and nothing being done about it. I mean come on, they have smoking rooms, why wouldn't the guest stay there instead of in a non-smoking room? And why allow smoking on the balcony of a non-smoking room? Do they not think the smoke will go through the open door into the room? Or do they think that if someone is holding a cigeratte that they will put it out or down before entering the room each time? Non-smoking means NON-SMOKING!

The motel was clean and nice,but we booked thru smokey mountain resort.We also paid for show tickets for dixie stampede.The resort messed our date up for the show,the motel would not do anything about it. I have tied to contact smokey mountain resort for three weeks now.Nobody will return calls or emails. This motel was not worth all this trouble.

we were at the creekstone inn on aug 7-13 and realy enjoyed our stay.the staff were very friendly and attentive to our needs.the deck had a great view of the river.you could sit out at night and smell the camp fires from the campground across the river wich was nice.we also liked the layout of the room.the pool was clean and relaxing,and overall we had a very nice time here and would recomend the creekstone inn ,for your next visit to pigeonforge.

The room was clean, but the bed was uncomfortable and the pillows were so small even a small child would complain. The pictures did show the balcony over the river, but NOT the campground across the river. The balconies are not private as stated online. Again...as for the bed..I'm sure the sheets were only 25 thread count with a mattress pad that constantly stayed in a knot..just like a hospital bed!!

Room was clean. I liked the layout with the bathroom between the two beds. Wireless Internet connection didn't work. security box didn't work but those were not a big deal. My 11 yr old had a ball playing in the creek as did the children from the campground on the other side of the creek. I have already called relatives with kids to tell them they need to stay here so theirs could have fun in the creek. I read some bad reviews and was a bit worried as we arrived but found that I really liked the location, cleanliness and value of the hotel. We sat on the balcony and enjoyed talking with the neighbors next door. I also liked that the trolly stopped right in front of the hotel which allowed us to ride for 50 cents without the hassel of the traffic and parking. I liked the parking garage and felt safe going to and from. I will stay here again.

WE STAYED JULY 4-JULY 6 2009 AND WE ARE PLANNING ON GOING BACK IN NOVEMBER. WE LOVED EVERYTHING ABOUT IT. THE ROOMS WERE VERY NICE AND CLEAN, THE STAFF & MAID SERVICE WAS GREAT. THE KIDS REALLY LOVED THE CREEK BEHIND THE MOTEL. I WOULD RECOMMEND ANYBODY TO STAY HERE.

We stayed at Creekstone from June 24-June 28, 2009. I called before booking the rooms to make sure the balcony was private. The lady told me yes. To make sure her idea of private and mine were the same I asked her if you could see the people beside of you and she told me no. Well, I very much could see, hear and touch them on both sides. There is only a metal screen between the balconies. The room was clean and smelt ok. The hotel is one of the older hotels there. All rooms did have a great view of Little Pigeon River. If you plan on staying there you should take an extra pillow because theirs are flat. The bed was ok as far as comfort. There is parking right under the hotel but it does fell up fast after 3pm. If this happens you will have to park across the road at the pool and walk. The price was right and we had a great time. Probably will not stay here again because of the balcony.

Positives We loved hearing and seeing the creek from our balcony and the room layout was nice. Negatives The layout of the room was nice, but the air conditioner location caused one side of the room to be really cold and the other side to be really hot. We had to keep the air conditioner on high most of the time in order to keep both sides of the room cool. The bathroom was extremely small. In order to close the bathroom door, I had to go between the toliet and tub in order to close the door and I'm of an average size. The beds were lumpy. The mattresses needed to be replaced. The balcony was nice except the balconies are only divided by mesh. One of the times my son and I stepped out onto our balcony, the neighbors had their door open and were in bed and this was really awkward for us. When making our reservations by phone prior to our trip, we asked if they had internet accesss and they said some rooms did, so we told them we needed a room with internet access. When we arrived at the hotel, we confirmed that the room had internet and they told us we'd need to come back in a couple of hours to get a room with access to the internet due to it was being cleaned. We left and came back after a couple of hours and and we were only able to access the internet one time without having to get the office to reset it. This became a consistant problem. The last day we were there, we called that morning at 8am and the office personel said they couldn't leave to reset the internet due to they were the only office personel right then. We never were able to connect that day and had to go somewhere else to take care of our business. My husband called the office at 7am one morning and asked for an iron and ironing board and the office personel told him he would have to come get it. It was raining and the office was accross the street and upon arriving at the office, they told my husband they didn't have an ironing board. I would not recommend this hotel unless someone is really tight on money and they can get a really really good deal and doesn't mind some inconveniences. We even checked out a day early. It wasn't horrible, but we won't be staying here again. I hope this review is helpful.