Silverton Casino Lodge, Las Vegas

Rooms are out of date. Small TV .WHERE is the dresser only got three small draws under tv. Hello!! Didn't like no doors on closit. Did have great bebs looked very nice. Bathroom little small. TIME TO BUILD A NEW TOWER!!!!!! Have have all kinds of room for it

You're truly getting what you pay for here. I walked in and sat at the bar by the aquarium and after 15 minutes waiting for a single person to ask me if I need a drink or food, I got up and walked to another bar. They served food. Great. So I order a burger, make it quick and easy. Food comes quick but no ketchup, no salt and pepper, not napkin, no silverware. Im almost done my meal by the time I have anything besides a cocktail napkin to clean my hands. When I start playing, drink girls are NOWHERE to be found. Even in the high limit saloon. I sit for 45 minutes and ask two managers to send a drink girl over, and nada. And when I go to the bar and say nicely to the guy "you guys are a little short on the floor eh" he says "always" and yet does not comp me a $3 beer? This is a family and old person place. Expect to see kids in strollers and old people in the same. I went off the strip to have a new experience and I wont again. In general, just really really bad service. I will say, however, that in my case, the slots are very loose. I got a nice payout. And if youre lucky, Olga will be handing you some cash becuase Olga is about the only good thing this place has going for it.

Front desk staff rude. First day arrived front desk did not charge all extra fees. Then surprise we have extra cost. Front desk locked our room got our check out date wrong, then the front desk supervisor wanted to charge the higher price $50.00 dollars more. The crap table pit boss n his flunkies are rude. They put the stick up to control the height of the throw and they wrongly paid out one of the roller the wrong pay out, he should have had more. The pit boss said it's okay to dealer! The air condition was loud, the shower sounded like an airplane. The room was clean, housekeeping staff was friendly. The buffet food is good, staff was pleasant. The valet personnel was great. Mgmt can learn from house cleaning, Valet & Restaurants Mgmt on how to treat the guests first class. Had plans to bring my 25 Associates & 40 players Golf Club to experience Silverton Casino, my first experience here was rude & professional leve poor!!! Didn't want my group of friends to experience those negativity and unprofessional service! Move our plans to another Casino with 1st class, respect and a great professional level!!! Friends & Families beware of Silverton Casino! Under cover Boss!!!!

Room was clean and comfortable. Food at the restaurant was fairly priced and the waitresses and host were really friendly. The players' club gave us free lunch at the Buffet (it was OK, nothing special but it was FREE!). Only stayed 1 night but it turned out to be a Much better hotel than the Excalibur which pretty much Sucked.

We received promotional information to stay during the Easter weekend and decided to try the Silverton. 1 - Staff do not treat guests well, they are rude and not helpful (front desk, supervision and restaurant hostess 2 - Room had dried food on the floor 3 - I asked for Non-smoking and even called to say we would be late and was reassured that our room would be available. Non-smoking room was not available when we arrived. the room we got was smoking on the second floor and next to the ice machine. the website for survey of guest does not work. (it blanks out all information input and then asks for you to fill out the blanks) I would NOT recommend this hotel to friends and relatives (not even enemies)

I am a local looking for a room. I was quoted a price for 238.00 for three days for family coming to town. I called Southpoint and was quoted a price of 133.00 for the same three days. When I called Silverton to see what they could do about this, the said the reservations desk was closed and I would have to call back the next morning. WOW. I will not recommend Silverton to anyone ever again. They do not care if you stay with them or not. There was no service to try and negotiate, the cleanliness of the casino is not good, the location is off the strip, and you can definitely get a better value at closer, nicer casinos.

The bath tub was cracked and mushy. The management offered to move us, (my wife and I), to another room. This room was dirty. There were mini bottles and thick dirt behind the sofa. The staff was very nice when I complained and took care of the problem. But the management seemed not to really care. The food is way over priced and lousey. We go to Vegas frequently but I would not go back the Silverton again. Las Vegas is a tricky place in that many of the hotels are "worn and tired".

nice room, rude staff, ac on all night and very loud, only friendly person on staff was bartender at aquarium bar, otherwise no one else seems to care.. would not recomend

We go to Las Vegas to visit our daughter three or four times a year.When we stay at a hotel we usually enjoy it very much. Our grandchildren swim and we have a wonderful time. This was the second time that we stayed at the Silverton and the rooms have really gone downhill. There is usually only one clerk at check in so it takes a while. One night our keys didn't work so I had to go downstairs to the desk and get it reprogramed. This happened twice the next day. The fourth time I asked for new keys and that was fine until the next afternoon. This time the door opened about an inch and stopped. The safety latch on the top of the door had become caught and the door was locked. It took two trips downstairs before an engineer came to fix it. He cut the latch off and installed a new one. This took around forty five minutes. Everything worked fine after this until the next time we tried to get in the room. The latch caught again and we had to wait in the hallway for another worker to fix it. I asked for another room and the clerk gave me one. When we walked in with our suitcases my grandaughter noticed that the water was at the top of the stool. I flushed it to see what would happen and of course it overflowed. A maid outside mopped it up and they sent someone up to fix it. This happened again the next day. I told the manager that I should get some sort of rebate due to the trouble that I had but he told me that they didn't do that for natural occurances. The lights were too dim.--The air onditioner ran constantly.-- Bathroom supplies were not supplied when asked. Or the beds made. I don't blame the help for this. I blame the management. I will never stay at the place again and I would not recomend it to anyone. Although I will say The pool was great.

I've traveled to Vegas soooo many times and that now I feel like sometimes I need a vacation from The Strip. Silverton was perfect because it offered several dining options and the Pro Shop kept me and my girl busy. This was a fun, relaxing experience and The Strip was never too far away.