Blue Moon Hotel, Miami Beach

Likes-LOCATION!! Can't beat the price for its location. It is ONE block from the beach so we simply walked there with the hotel's complimentary beach towels. They also let you borrow their beach chairs, which is good because beach vendors charge $32 for two chairs & an umbrella at the beach. Club Bed was behind the hotel & Mansion was a block up. Versace's mansion was 3 blocks away. Free Full Continental Breakfast (waffles, deviled eggs, bagels, etc) & Daily Snack (cheese crackers/lemonade). I lost my sweater during breakfast, but I was relieved that the staff was honest and able to give it back when I asked if they'd seen it. Dislikes-paperthin walls!! we could hear our partying neighbors talk about their tips on "ahem"...and they could hear our conversations too. Loud Cleaning/Remodeling begins at 8am! At first, I thought our hotel was a little run down, but it seems most of South Beach is that way. If you want to stay somewhere nice or at least "normal", you will lose out on location (nice ones are 1-2miles away from the scene) and most likely pay 3-4 times as much. Beds were really tough!! Pretty tough for most hotel standards. Valet is $25/night, a bit much but regular garage parking (2 blocks aways) is $24 so we chose valet. Because of location, we only used the car ONCE to go to Dave & Busters! We even walked to Lincon Rd, which is 1.1 miles away. Its not a bad walk. That was a better choice than trying to find a nonexistent parking spot! Overall, I would definitely try to look elsewhere for a similar price and location just to see if anything nicer existed, but if nothing was similar in those two areas, I would stay here for sure!

Bad experience, filthy, loud, rude management, not a good place to stay. The room was not clean - it had been cleaned by the maids, but was deep dirty. The shower did not work properly. I began to suspect that the room was toxic after feeling ill in the room, and better when outside.

My daughter and I arrived in Miami on Thursday, August 10th for a mini vacation. This was our first trip to Miami and felt it was more appropriate to stay in a location that everything was in walking distance. The Blue Moon is perfect for that, however, do not look for 4 or 5 star service/room; even 3 stars is pushing it. The staff is as mediocre as the hotel, the room is perfect for young couples who do not really care what it looks like and do not mind hearing the neighbors’ conversations. The room is very small but clean. There were several problems with our room: the bottom of the shower curtain had black specs of mold as well as there was no bed skirt and the window leaked water. However, we chose to ignore these problems and did not bring them up to anyone’s attention. Everything was going O.K. until the final day at the hotel. I had kept the room for the remainder of the day due to a late flight out back to Boston. My daughter had left her cell phone in the room but did not remember if she had left it on the bed or on a side table. Never the less, when we got back to the room, the cell phone was gone. We looked through every luggage, every corner, and every inch of that tiny room until we brought this to the attention to a woman at the front desk. She was quick to respond that “our staff has worked here for 15 years and nothing has ever been lost”. I told her that I will speak to the manager regarding this matter. My daughter was very upset that the phone was “lost” and was trying to figure out what to do so it would be turned off. So, she headed downstairs to use the internet to contact the phone company. While she was down at the foyer she overheard 3 staff members ridiculing the matter, demeaning our problem and basically acting like we did not know what the hell we were talking about. All this conversation was being done while about 6 other customers were in the same area. My daughter was furious at the lack of consideration by the staff and was upset by the horrible customer service; she came to the room in tears just by the staff’s “I could careless attitude”. I went downstairs to explain to the manager that a staff does not act like that in open areas but once I realized he was part of the 3 staff members discussing the matter, I was not surprised why they had attitudes like that. He was argumentative and not helping the problem. The issue quickly got off the cell phone and went onto the rudeness of his staff. The cell phone was never found, which is fine by my daughter, but the rudeness and careless attitude takes the cake. The only nice thing the manager did was come to our room to help look for the phone. We have learned our lesson with these small boutique hotels. Please, if you have the means, go up the street and stay at the Loews and eat at Emerils the food is great! Thanks for your time fellow reviewers!

This was a really nice hotel. I was semi-upscale, but nothing like the big chain hotels. It was in walking distance to the beach, and overall a great location. The staff was really nice, and the rooms were so cute. I would recommend this place for a couple for an inexpensive romantic vacation.

I paid $200/night to stay here, and it was equivalent to the $99/night hotels on south beach. The rooms were small, but clean. There are some amenities, like free booze from 6pm-7pm everyday, and free beach chairs. When I checked out, they gave me someone else's bill. They only paid $129/night for the room, so shop around. This is a decent hotel, but definitely not 4 stars. Overpriced.

Excellent location--short walk to beach. In heart of art deco cafe/restaurant/club district. Thought this place would be cuter and quainter. Two wings. We stayed in older one. Room was tiny. Faced wall/hotel room across the way. As a result, room was amazingly dark. Air conditioning did not work well. One tiny, claustrophobic elevator. Not enough folks on duty to service guests. Forty minutes to get a bellhop to get bags. Staff often could not direct us to where we needed to go. No beach towels. Would not stay again or recommend.

ITS A VERY CLEAN HOTEL WITH A GREAT LOCATION.NICE DECOR.GREAT SERVICE

The walls were so thin it sounded like the people next door were in our room. We felt like we had no privacy. We didn't sleep all night because of the noise.Light bulbs were burnt out in the bathroom. Neither the bar or restaurant were open and this was the Christmas season. We cancelled our other night and stayed elsewhere.

Friendly staff, excellent service. Nice clean room, nice size bathroom. Excellent location. Small pool, but most Miami boutique hotels either don't have a pool or its really small.

Good location, great art deco decor, clean & well kept. Will stay there again.