Go Elsewhere!!
By A Yahoo! Contributor, 5/29/08
This hotel is beautiful...until you start looking at details. My husband and I stayed 05/23/07-05/26/07 for our first anniversary. If you plan on a relaxing place to stay to get caught up on sleep....go elsewhere! Just make sure the railroad tracks are not close. I read a review on this website before we left but I thought it wouldn't be a problem.....there were huge trains going buy every two hours day and night, sometimes even more! We had the Mark Twain suite which was the farthest away from the tracks....still was very loud. The Jacuzzi in our room looked clean until I ran the water and the jets to make sure.....when it was empty again there was hair and dirt on the bottom and we didn't even get in it! They need to clean the filter and jets out, yuck! The coffee make in our room had no filters and nothing to measure the coffee by. We also got the Romantic package, which was a joke. We got a $30 gift certificate to Alphas restaurant in the hotel, a dozen roses, some cheap champagne, and plastic flowers all over our room. The package was $120 more than the regular room price....are you kidding me! The restaurant alphas was horrible, horrible service, horrible food.......don't waste your money go somewhere else!!!! It may say award-winning food but that must have been the previous owners chefs, all of their award winning dishes were surprisingly not on the menu. Alpha's was also the provider for breakfast in the mornings, which was cold, and basically a continental breakfast, I think a hotels breakfast could have been better. The first morning I was not feeling very well so my husband was going to bring me breakfast in bed and they wouldn't let him saying that there was no food allowed outside of the restaurant, when we had a kitchenette in our room. There were also little things that screamed out CHEAP!!! The icemakers in the hallways were broken so the owners had coolers filled with ice for guests, if you didn't get some early it was melted. The fixtures in the bath were falling off or not properly installed, the windows were nailed and painted shut. Please save your money for something else, I have stayed at Best Westerns that did a better job than this place!