Not what I expected...
By A Yahoo! Contributor, 05/12/09
I spent my wedding night March 15, 2008 at the Vinoy. I was thrilled with the location and old world charm. When I checked in with my bridesmaids to get ready for the ceremony we asked for a bottle of wine to be sent up to the room. Over the next three hours we called several times...no wine. No big deal, it was Saturday I'm sure everyone was busy. After the wedding my husband and I were exhausted. We were excited to relax in the patio jacuzzi. When he stepped into the hot tub he yelled that he stepped on something. He pulled his foot out of the water and blood was streaming from his toe. I took him into the bathroom and found a large piece of glass in his toe. I called down to the front desk to explain what happened and ask for assistance. They sent up a bellhop with a band aide. Not much help. To top it all off as we were heading to the airport for our honeymoon the next morning my father called to ask if we enjoyed the champagne honeymoon breakfast he had arraigned and paid for. The hotel failed to notify us of the gift and we never had a chance to experience it. This hotel has a great reputation, I expected more especially when it came to service.