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SLS Hotel at Beverly Hills - Starwood Luxury Collection, Los Angeles

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465 S la Cienega Blvd, Los Angeles, CA 90048
AVOID!!!
By J, 12/04/08
 
 
 
 
 
Average User Rating (40)
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$462 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The SLS Hotel at Beverly Hills is located in the heart of LAs vibrant landscape, the property offers a luxurious and sophisticated hospitality experience. The hotel amenities include concierge service, non-smoking... More »
The SLS Hotel at Beverly Hills is located in the heart of LAs vibrant landscape, the property offers a luxurious and sophisticated hospitality experience. The hotel amenities include concierge service, non-smoking facilities, business center, and fitness facility, SPA, roof top pool, All-Day In-Room Dining by Chef Jos Andrs, 24-Hour Valet Parking with Car Detailing, 24-Hour Laundry, Pressing and Dry Cleaning. An event held in one of the elegant settings promises to be most memorable. Conferences and receptions of up to 400 guests can be accommodated in the majestic ballroom. With wireless Internet throughout our premises and expert audiovisual assistance, seamless events are guaranteed. The room amenities include Exclusive, Custom Philippe Starck-Designed Furnishings, Plush Pillow-Top Mattress, high-speed Internet access, Fully Stocked Bar, wide screen LCD High-definition Televisions each with DVD/CD Player and much more.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, DVD/VCR, Daily Maid Service... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, DVD/VCR, Daily Maid Service, In Room Broadband Internet Access, In Room Broadband Internet Access Fee, Coffee Maker, Telephone (Voicemail), Balcony/Terrace, Mini-Bar
Hotel Details:
  • 297 Rooms / 7 Floors
  • Built in 1991
  • Babysitting or Child Care
  • Electronic Key
  • Pet Amenities
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Car Rental
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Administrative Services
  • Concierge Services
  • Uniformed Security on Site
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • Common Area High speed Access Fee Ind
  • Business Center
  • Currency Exchange
  • Pet Fee Ind
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Crib/Rollaway Bed
  • Fax (For Guests)
  • Common Area Wireless Access Fee Ind
  • Complementary Coffee
  • Common Area Wireless Access
  • Gift Shop
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Health Spa/Massage
  • Pool (Outdoor)
 
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Yahoo! User Reviews

 
 
 
 
 
18 reviews for SLS Hotel at Beverly Hills - Starwood Luxury Collection, Los Angeles
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AVOID!!!
By J, 12/04/08
Just a terrible hotel. First the employees have NO CLUE about anything...its chaos! They obviously were not trained. Secondly, if you are not a celebrity, they treat you like crap. Many hotels in the area that actually care about their guests. WORST HOTEL EVER!
 
 
 
 
 
Fumigation Escape
By A Yahoo! Contributor, 07/01/06
Being told to leave my home for 3 days while the building was being fumigatedd, i searched for a hotel in the neighborhood that would accomodate my cats. This one fit the bill. But that's about all it fit. From rudeness at the front desk it was downhill all the way. I believe management forgot the lesson about making people feel welcome, etc., etc., I'm not sure if this hotel knows what it wants to be; but one thing is for sure, it is not a warm, comfortable, welcome place to relax and gather ones thoughts. Maybe business travellers don't require that, but some people do.
 
 
 
 
 
3 of 4 Yahoo! Users found this review helpful
Beauty is in the Eye
By Kris, 06/27/06
If you have ever stayed with the Starwood chain before (Sheraton, Westin, etc) you come to expect certain things from your room. While it was spacious, there were subtle things such as the worn carpet, the leaky tub and the annoying flickering of the bathroom light that made the room about what you would expect from a Choice Hotel Chain not a luxury hotel. My room overlooked the alleyway so the shades were drawn over L.A. That being said - the staff was wonderful and the concierge desk was more than helpful with anything that we needed. Try Cafe Noir for drinks and appetizers you won't be disappointed.
 
 
 
 
 
4 of 4 Yahoo! Users found this review helpful
Staff need customer service training.
By Sharon, 01/09/06
Well, the hotel itself was very well maintained and comfortable. But, the valet staff and staff in the small cafe/bar area were rude to say the least. We were disappointed as most places we have stayed in the past we have not found this to be a problem.
 
 
 
 
 
3 of 5 Yahoo! Users found this review helpful
Coffee and a Smile
By G, 11/21/05
The restaraunt has the absolute greatest coffee I ever tasted anywhere. The security is good, you need a key to access the elavators. The concierge was knowledgeable and helpful, they even arranged our rental car. The room was spacious, high tech and clean, with a view of the 'Hollywood' sign. Highly recommended.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
Prom and Grad night were great because of the Le Meridien!
By A Yahoo! Contributor, 10/01/05
The location of this place was great because it was centrally located from my house and the place where my prom was held. The room was gorgeous and really made me feel very comfortable sleeping in it. In addition I saw a celebrity on each visit. Although, I wish the snacks had been complimentary due to the exhuberent pricing of the room and that housekeeping would have worked more expeditiously overall, my experiences were great.
 
 
 
 
 
3 of 4 Yahoo! Users found this review helpful
it's just an awesome place
By warrenc, 09/30/05
There's a stated elegance that the hotel exudes from every room. The service is excellent, the amenities (Massages, etc.) leave you feeling like king and queen.
 
 
 
 
 
2 of 3 Yahoo! Users found this review helpful
cant wait to go back
By VANESSA, 09/26/05
I love the place over all.i really enjoyed myself.i will be back soon.i will also tell all my friends about this place.the room were very clean and spacesious.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
cool
By StrungOut730, 09/26/05
very cool place. loved the view, comfortable setting. luxurious. nice tv and bath. clean and well set up. ok price. love the service and the breakfast food was good.
 
 
 
 
 
2 of 3 Yahoo! Users found this review helpful
Probably we'll return
By Teddy, 08/28/05
No, we like the hotel cleanliness, the front desk staff very friendly and helpful. We stayed in your hotel between December 21 -23 2004, under Mr Harris Pranatajaya. The free coffee in the lobby is nice gesture. I used your gymn several times. Yes we will recommend the hotel to our friends.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
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