Quality Inn Colchester, Colchester

We booked a night at this hotel through Hotels site and received a confirmation number. This number however means nothing to the hotel - they cannot link the number with the reservation, so if all you have is the number, they will turn you away... even if the room is already paid for. I recommend not using Hotels site to book a hotel room & I also recommend not using a hotel that will not take responsibility for this break in the system and work harder to figure it out. They turned away my mother and my son because they did not realize the reservation was in my name, not theirs.

Great location and a great price. Front desk service was great, no complaints there. Location is great. All the major ski resorts are near by and the airport is only a few minutes away. Rooms were nice and clean. Overall it was a great experience for a great price. I will absolutely come back next year with my family!

I did not like the fact that we were in effect charged twice. We had held our reservation with a credit card but paid cash when we checked out . However the charge appeared on our credit card and they would not make it right. Beware! Oct 2007

Service and quality have decreased over the last few years. Big question is why Marriott reservations claims they do not own or operate this facility. Just got off phone AUG 31st. 2006

A first glance the Fairfield Inn is impressive. The grounds are well kept and beautiful. But this was not the best part of my stay. While I was at the hotel they service was excellent. Every employee went out of their way to make my stay more enjoyable. I would recommend this hotel to everyone.