Great Place, But Keep Valuables Locked!
By A Yahoo! Contributor, 4/24/06
We just got back from the Velas Vallarta and had an overall good experience. We had a 2 bedroom suite overlooking the pools with a view of the ocean. Beds were incredibly comfortable, pillows were some of the best I've ever slept on, which I really appreciate! Linens were top of line and pristine. Overall cleanliness was excellent. Loved the balcony. We spent most of our time out there if we weren't sleeping. The kitchen was OK, bathroom and fixtures outdated. The furniture in the room was spotted and stained; no way would I have slept (or sat) on the couch, which looked like it was straight out of the 70's! Our room wasn't nearly as nice as those you see in the pictures on the web site. No robes, and be sure to bring your own shampoo/conditioner, they don't supply any conditioner for hair, only shampoo.
Beach was great - our two teenagers spent most of their time in the ocean. We had no trouble getting chairs or a cabana, and we were there at the busiest time of the year. Pools were fun, very warm, service at the swim up bar was good, and the waiters were attentive and appreciative of any tip you gave them, but we never felt like we had to tip. Drinks were well made, everything and anything you could want was available! Also no trouble getting reservations at Andrea.
We thought the food in both restaurants was good. Lots of variety. Not excellent, but certainly very good. We tried the restaurant at the other property, but didn't find it to be any different. We appreciated the quiet, more elegant atmosphere more than the food, and the shuttle was very easy to take back and forth. My husband REALLY liked the health club at the other property.
Only big complaint: my husband's very expensive prescription sunglasses and a pair of nonsubcription sunglasses were stolen right out of his suitcase, which really put a damper on the trip. We reported the theft, security took a report and searched the room, but nothing ever came of it. I wouldn't suggest bringing ANYTHING of value to this hotel, including jewlery. We used the in room safe, but never really felt our belongings were secure after the theft.