Never, ever going back
By A Yahoo! Contributor, 07/28/09
Our room/bathroom was not clean and there was a pubic hair in the toilet - it is impossible that the cleaning staff cleaned it with a toilet brush. (Unless the toilet brush was dirty to begin with???). We had to call the front desk and ask for towels, shampoo and soap each day of our three day stay. The cleaning staff were less than helpful and acted like they did not care at all about customer service. They don't use fitted sheets on the beds, they put down a flat sheet that is constantly shifting all night. They did not sweep the room each day and we had to request that also. We felt like we had to scratch and claw for the basics of hotel services our entire stay. The only bright spot was the front desk staff were very accomodating. We will never come back!
