Worst place I never stayed in...
I had a reservation for the Blue Dory on 10/17/09. Unfortunately, the ferry was cancelled due to inclement weather and I had to postpone my stay. It took two phone calls and an e-mail for me to actually speak to someone who could provide the info I needed to re-book. When I finally got a confirmation a week later, I was charged again for my deposit, which is almost $200! I called immediately and was assured Id be credited the same day. That was two weeks ago. I have since e-mailed once and called three more times, speaking to Ann. She keeps telling me that she's "not in the office" but will have the assistant process the credit and contact me. I am a customer service supervisor in huge medical device company and if I treated my customers like this, Id be eating out of a garbage can. I don't want to stay here anymore but they wont refund my deposit so I'm stuck. What a joke! If this is supposed to the best B&B on the island, I can only imagine what the rest of the place is like. Despite the stellar reviews, The Blue Dory now appears to be nothing more than an oversized dollhouse with antiquated proprietors that knows NOTHING about customer service. I've already wasted too much of my time, don't waste yours...