Rimrock Inn, Billings

The staff was more than helpful with whatever I needed. At my age carrying luggage isn't an easy task and the front desk clerk helped me by carrying it to the room for me and he also made sure that someone was able to help me when I checked out. The biscuits and gravy along with a wide range of other breakfast selections was also enjoyable. The next time I come to Billings to visit my family I won't be shopping around because there is nowhere else I would rather stay. Overall, the friendliness of the staff and the ammenities made for an enjoyable stay.

I ended up here because the airline lost my luggage & I had to stay overnight waiting on my baggage to arrive before departing for my final destination. From the airport, I called the hotel to see if they had availability after locating their information at the reservation desk. The staff was friendly, and even offered me a discounted "stranded traveler" rate. I was so desperate to find a room that I jumped at it. The room was VERY small and dirty (there was hair and dust clumped in the corners of the bathroom)and it smelled like smoke even though it was a non-smoking room. The furniture was old & needs to be replaced. The "heater" in the room was an A/C window unit that was not sealed, so you could see daylight all the way around it (I ended up stuffing toilet paper in the cracks to seal it up). As I was preparing to shower, the thing you pull up from the spout to cause the water to go through the shower head broke off, leaving me stuck with just a bath. I would never stay here again--- I could have gotten a better room if I had not been desperate to find lodging for the night and jumped at the first hotel room I found.

I arrived into town after a very long day of plane delays and cancellations. I called for a ride to the hotel and received a smile and how may I serve you!!!!!!!!!!!!!! wow it was the first time all day I felt like someone cared for me! The room was comfortable and the hot tub very relaxing!!!!!!!!!! Wonderful service!!!!!!!!