Disappointing for a Starwood resort
While the surroundings are beautiful, the service and room quality were sub par. The food at the hotel restaurant was mediocre, and even though we were sitting in the non-smoking area, we were surrounded by people lighting up. Our first request to the waiter to enforce the clearly posted non-smoking status went ignored, and only after insistence did he grudglingly ask the other diners to put their cigarettes out. As a group of four, we had two different rooms and in both turning on the shower faucets was nearly impossible and once we managed to turn them on we couldn't turn them off. The hotel sent someone up to fix the problem which only marginally helped. Otherwise the rooms were pleasant and the view beautiful, but the service was sub-par for a Starwood property.