Almost perfect
By A Yahoo! Contributor, 7/1/07
This is an outstanding boutique hotel- from the staff to the accomodations. If you are looking for a quiet place to get away- this is it. Only one small complaint (thus no "excellent" rating)- the property next door was renovating their driveway. This hotel is in downtown Santa Barbara, which means it is sandwiched between buildings. The noise was horrendous. Though the staff was apologetic, they only half-heartedly offered a "couple of glasses of wine to relax you". After encountering traffic on the way in, I had looked forward to soothing my migraine by relaxing in the soaking tub (very nice), only to have what sounded like a front loader IN MY ROOM. A couple of glasses of wine were a joke. I would have expected more of an effort from a hotel of this calibur. They did not work on the driveway the next day, so I didn't say anything. But the grounds are lovely, the rooms are impeccable, and other than the one quirk, the staff was very helpful.
One other thing- no room service, and you have to get ice from the staff.