don't believe what they sell you
We stayed at Marriots in bay point 06/27-29 and was given the worst expensive room in the hotel. When we made our reservation through Marriotts system, there are a couple of things i insist on. honesty and acountability. Marriotts were unable to comply with my requests of a room with unobstructured view of bay and please not next to ice/vending machines and elevators. I was asssured that i would get what i asked for. For $219. per night i felt like i should get what i paid for. not. I was assured that room was good, full view and not next to machines, etc.... wrong. upon arrival, i asked again to not be placed next to machines,elev and a full view. The lady at the front desk scratched her head and left to go to the back office. Upon her return,she explained to bad. Your room is everything you did not want. There were no other same-same rooms available to switch us to. There were rooms that did not have view, in another building or was next to little go cart road they use there. There no talks of any price reduction offered until the next afternoon when the hotel decided they did not have a room with a view. The view that we had was half view, right next door was the ice machine/vending machine. The beds were motel six style, you remember the sway back style? thats them. The food was over priced, althought the angus beef was delicious but it was drowned in a pool of "mashed" potatoes and extremly small asparagus/brocilli spears,it was not worth the price. The breakfast was decent if you paid the right price for it. I feel that if Marriotts had informed me of not having available what i was attempting to reserveor i would not have made my reservation with them. They lied to me to get that room sold for the week-end and when confornted with my question of why i was given the "o well" maybe tomorrow someone won't show and we can swith u then. I felt like i was already being switched like a dog and was expected to like it. I don't. Marriott
you run a shoddy operation and you have no honesty, integrity or accoountability. You ruined my week end and you dont care. I hope somone reads this review and decides to book their room/stay with a more reputable resort/hotel chain.