Holiday Inn Exp And Stes East, Jeffersontown

Lovely hotel, very clean and great desk personnel. I would recommend this hotel to everyone.

Our business booked 20 rooms for 5 days for an event we hosted. Upon getting our monthly credit card statement, we were charged for one of the rooms - $300 bill. We were told we would be promptly credited, however, after a week, 2 in person visits, several phone calls resulting in promises to do it "right now" - still nothing. NOW, they have already collected their money from the party who left without submitting their credit card - so HI is making money off of holding our money. Our company credit card was given with express instructions "HOLD ONLY". Businesses beware of giving your card as hold only. I would suggest NEVER doing this - I have learned my lesson and will be moving all our business to the Jameson Inn across the street - less money and better rooms.