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The Ritz-Carlton Key Biscayne Miami, Key Biscayne

455 Grand Bay Dr, Key Biscayne, FL 33149
 
 
 
 
 
 
 
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Hotel Description

The Ritz-Carlton, Key Biscayne is a beach-front island oasis in beautiful Key Biscayne, just five miles from downtown Miami. The 13-story smoke-free resort is situated on a 12-acre stretch of oceanfront property and bordered by a 1,200 foot golden sand beach, named one of the top 10 in the United States.Hotel ... More
The Ritz-Carlton Key Biscayne Miami
Property information by Travelocity
 

Description

The Ritz-Carlton, Key Biscayne is a beach-front island oasis in beautiful Key Biscayne, just five miles from downtown Miami. The 13-story smoke-free resort is situated on a 12-acre stretch of oceanfront property and bordered by a 1,200 foot golden sand beach, named one of the top 10 in the United States.Hotel amenities include the two oceanfront pools, beach recreation, and destination spa featuring more than 60 ocean-inspired therapies and a Wellness Center with state-of-the-art equipment and fitness classes. Stellar dining options include Cioppino signature restaurant with Tuscan cuisine, Cantina Beach featuring authentic Coastal Mexican dishes, Dune Oceanfront Burger Lounge, and the Old Havanna-inspired RUMBAR. The hotel also offers 24-hour room service, twice-daily housekeeping, complimentary overnight shoeshine, overnight laundry, evening turndown, valet parking, business center, Ritz Kidz' program, signature shops, and airport shuttle.In 2009, The Ritz-Carlton, Key Biscayne unveiled a fresh look for its 450 guestrooms. The new decor reflects the resort's chic island feel and includes custom-made furniture and lighting, fresh carpeting and draping, new technology and a stunning mother-of-pearl ballroom vanity wall covering. Newly renovated guestrooms feature marble bathrooms, stocked mini-refreshment bars, goose down comforters, multi-line telephones, jack-packs, desks, lighted make-up mirrors, hairdryers, scales, dataports, safes, European toiletries, and private balconies.All Ritz-Carlton Hotels and Resorts in the USA and Canada have a smoke-free policy that applies to guest rooms, restaurants, lounges, meeting rooms, public space and associate work areas. To accommodate the needs of smoking guests, hotels will have designated smoking areas outside of the property.

Amenities

Air Conditioning (In Room)TelephoneTelevision (Cable/Satellite)
Non-Smoking RoomsTelevisionDaily Maid Service
Safe (In Room)Kitchen/KitchenetteBalcony/Terrace

Hotel Details

402 RoomsBuilt in 2001Babysitting or Child Care
Laundry/ Dry Cleaning ServiceMulti-lingual StaffSprinkler in Rooms
Pets AllowedSmoke Alarm in RoomsPhotocopy Service
Meeting FacilitiesAdministrative ServicesConcierge Services
Barber/Hair StylistCommon/Public Areas Accessible to WheelchairsBusiness Center
Pet Fee IndCrib/Rollaway BedFax (For Guests)
Gift ShopConcierge/ Club FloorRoom Service
Restaurant in HotelHealth ClubHealth Spa/Massage
Pool (Outdoor)Tennis (Outdoor)Hot Tub
 
 
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Yahoo! User Reviews

Reviews for The Ritz-Carlton Key Biscayne Miami: 27
 
 
 
 
 
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Theft
By A Yahoo! Contributor, 12/13/10
An MP3 player was stolen from my room and the management did not seem to care. They assumed that I had just lost it, which was definitely the case. Although I have experienced this sort of service in developing countries, I did not expect it in the US. Unbelievable! The location is all right, as long as you don't want to see Miami. It's a long drive into town. Bill Baggs Park, which is nearby, is worth visiting.
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Relaxing Great place with kids!
By A Yahoo! Contributor, 8/25/10
The Ritz Carlton Key Biscayne is great get away vacation spot. The service was great and the people are nice and laid back. It was 5 star, and has 5 star prices. Positives: They have a great pool for little kids and activities for bigger kids, and fun things to do around the hotel for everyone. The Beds are great. The service is great. The beach is close and the Hotel is lovely. Negatives: They advertise bike rentals, however the bikes are rented by a local business they are not complimentary, a bit pricey, about as much as a rental car. I have rented bikes from other hotels as compliments like the Viceroy Palm Springs. Everything is quite pricey, now they have great service but the drinks and food is only slightly above average. I expected a little more for the price especially when it came to the cocktails. Overall, I recommend staying here. I will return. But I would say stay, but eat and drink in the hotel itself limitely. The island has a lot to offer and you can eat and drink somewhere else for better prices and more Florida like flavor.
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The Maid stole my Louis Vuitton from my room
By ST, 7/1/10
You would think your personal belongings would be safe in your room at the Ritz but THINK again. I knew exactly when my Louis Vuitton makeup bag was removed from my purse that was left in my room. I reported it to the hotel management and security a month ago when I checked out. I am still trying to gain resolution to the theft that occurred during my stay. I have left 2 messages recently for the security manager with no return call. I spoke to the hotel manager who told me I had to talk to security, she could no longer assist me. What a JOKE! I am extremely disappointed in this hotel and would strongly warn anyone staying here not to leave anything in your room that you do not want to lose. Go ahead and make the assumption that it may get taken.
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3 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
Modern Wonder
By Alejandro Rincon, 1/26/09
This hotel was amazing! Especially the rooms which got renovated and were open to the public since January 10, 2009. Their is flat screen tvs, and the most confortable beds you can imagine. The view is spectacular from the rooms overlooking the Atlantic. The rooms have a tropical color theme and have everything from dishwashers to jacuzzis. Their is two pools and a great, relaxing beach. If you go on a holiday they have free drinks, candy, and snacks as well as a game room and movie nights. The staff is well trained and the housekeeping service is wonderful, they leave everything shiny and clean. Their is three restaurants from elegant to picnic at the beach. And then their is the spa and the excercise room...with amazing treatment rooms and massagists...no wonder its one of the best spas in the world. I strongly recommend this hotel to any age group.
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3 of 3 Yahoo! Users found this review helpful
 
 
 
 
 
AMAZINGG!!! BEAUTIFULL!!!RELAXING!!
By A Yahoo! Contributor, 6/8/08
EVERYTHING! It was relaxing,calm, beautiful! I went with friends and family gor 1 week, then i stayed with my family for an extra 3 days. both ways it was great. they treat you like royalty.
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1 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
tips, tips and more tips
By knickers, 2/26/08
my husband and I just got back from a week at this hotel. It was lovely, beautiful, comfortable all of the above but I couldn't stand how many times we had to tip people. every time we turned around there was a hand out for money. I got so tired of tipping everyone for pulling our rented car up everyday, it was ridiculous. They wont let you get your own car, so on top of them charging you 35.00 a day for it you have to tip them to go drive it 20 ft out of the lot right there. YOu can see your car right there. The bar outside is nice but the drinks cost 15.00 a piece. we didnt realize that and charged them to our room, Imagine our surprise with the tip added in. 40.00 for 2 drinks. crazy if you are there for a week. grounds are beautiful and immaculate but be prepared to spend a couple hundred extra on tips, etc. taxi to miami beach is 40.00 one way also. not much to do around the hotel at all.
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7 of 8 Yahoo! Users found this review helpful
 
 
 
 
 
good service average food
By A Yahoo! Contributor, 11/22/07
Great service at ritz but food is average at the hotel. I was find ritz carlton housekeeping and front of house service to be good however I find that the food is average and not very creative. They have had the same breakfast buffet in every ritz for several years no changes since I was at the last ritz in amelia island. The room service menu has very little selection and it arrives cold, I think they try to discourage room service by giving limited choices and force you into the restaurants. Our first night at cipiono the food never arrived we had to walk out as it was well over an hour after our soup and no food came. the manager brought the food to our room instead. Very good make up but not a good thing never to get our food. the mexican rest near beach has great ambiene and pretty good food but service is a little slow and disorganized. I think f & b is designed to make money versus tantalize the taste buds. overall good hotel that could be better if they get the food program going.
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4 of 5 Yahoo! Users found this review helpful
 
 
 
 
 
Not happy about Spa
By A Yahoo! Contributor, 11/2/07
I went for a spa treatment at the Ritz Carlton spa. Specifically, I had a back facial on my last day at the hotel. My back itched badly for the next three days - perhaps reacting badly to some of the chemicals used in the treatment. I called in to complain and was told that I would receive a partial refund for the treatment (20% refund) but that never took place. The hotel itself was fine - the hotel interior was ornate and beautifully decorated. The rooms were maintained well. However, the pool was very crowded and pool side service was not great. Basically, if not for the dishonesty from the staff (particularly the manager (J.) at the spa, I would consider recommending the place and returning to it.
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1 of 3 Yahoo! Users found this review helpful
 
 
 
 
 
Don't believe the website
We booked a "resort view" room that on the website was described as having a "spectacular view of a tropical garden" which in actuality was a view of roof of a building. When we complained to the front desk, we were informed that this is the view from all resort view rooms. Don't believe the website description.
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4 of 5 Yahoo! Users found this review helpful
 
 
 
 
 
Not really worth it...
By A Yahoo! Contributor, 8/17/07
For the prestigious 5 Diamond Triple AAA award they have it doesn’t live up to previous 5 Diamond resorts we have stayed at. The service is not consistent the staff is shoddy; no one was following a standard (pool service, room service, housekeeping, ect.) and we were not impressed with the menus at the restaurants. The Rumbar is cool but be prepared to pay to “reserve” yourself a couch if you want a place to sit for the evening entertainment. We will never waste our money at this place ever again.
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2 of 4 Yahoo! Users found this review helpful
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The Ritz-Carlton Key Biscayne Miami
455 Grand Bay Dr, Key Biscayne, FL 33149
 
 
 
 
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