Smart Suites on the Hill, South Burlington

Better ask questions before you book a room! First, they allow pets so we booked a room and then realized pets were allowed so my allergies were awful. Second, better ask about smoking! We stayed in a nonsmoking room but the place stunk of smoke and people were smoking right outside our room window. Third, dont book a room near an exit door, the doors slam shut and kept us up! Would never stay here again! Staff could care less when i shared my concerns.

Booked non-smoking room. Upon entering the room the AC was cranked all the way even though the outside temp was 60 and the room reeked of smoke. Not the faint smell of smoke from someone having one illegal cigarette. The kind of smoke that permeates your hair, clothes, etc.. My clothing still smells of smoke two days later. There were two signs put up with thumbtacks indicating this was a non-smoking room. Complained and were given a slight discount. My suspicion is that is s a smoking room or that there had been a heavy smoker in there and that the management was aware before my complaint. Would have moved to another hotel had it not been for the late hour and limited bed availability due to move-in weekend at college.

Gorgeous, big room with a wonderful view. Full kitchen too. Good continental breakfast. Staff was really friendly & helpful. When in the Burlingon area, will stay here again.

Stayed at Main Stay Suites a week. Pet Friendly hotel - which made it nice since we had 2 dogs. Clean rooms - kitchenettes nice - fridge - microwave - stove - dishwasher - sink. Nice Continental Breakfast - Computer in the lobby to check your e-mail, etc. Fireplace in the lobby - real comfortable couches to relax in the morning with a cup of coffee. Extremely friendly and helpful staff. Rooms computer friendly. Will definitely stay there when we go back to the area.

My family and I have been to this location on a few occassions as our eldest daughter went ot Champlain college. We have found this hotel to be clean and comfortable. We have stayed at both properties, the Main Stay Suites and the sister location down the hill, I would suggest staying at the Main Stay in the back of the lot. We especially like the seperate bedroom for ourselves so we may stay up later than the kids if we like. Our second Daughter is now attending Champlain College and we have already booked our return trip for parents weekend. The only thing I do not like is the way the prices increased due to Parents weekend. Same thing happened when it was graduation time. I believe all hotels do this so ----- nothing we can do. If you try it you may like it!

For $85 on a weekend night, we got a great room with a kitchen, coach, comfy bed, nice shower, everything right where you'd want it, friendly people, plenty of privacy. I hate hotel sleeping, and I slept for 11 hours STRAIGHT. Maybe a record. If rent wouldn't be $2,400 a month, I'd move in.

Not a bad price including a kitchenette. The sofa bed was less than stellar, but what sofa bed is really comfortable. Service was good, location was close to town and the colleges.

Though the hotel looks nice in the brochure, it is misleading. My girlfriend and I chose the Mainstay for our trip to Burlington, VT for the Burlington Marathon over Memorial Day Weekend. We had difficulty finding it because it is not well marked. In fact, there is no sign at all; it is hidden from the main road by another hotel. The brochure boasts "Premium Channels" on the brochure. We arrived and quickly discovered that this was deceptive wording. When paying $160 per night for a hotel room, I expect them to have HBO, Cinemax, Showtime, the full package. The woman at the desk argued with me when I called down to complain that "premium channels means ABC, CBS, NBC..." I interupted her and informed her that those are stations that everyone gets. You do not even need cable to get those channels. She then came back with another ridiculous explanation that 30 channels constitutes basic cable. Anything above 31 "is considered premium channels." Considered by who? We stayed in the hotel for 2 nights, and found many problems with the room to our great disliking. The air-conditioning was broken, and was not fixed until the second day of our stay. They told us to "open your window for air." I would have done so gladly, but our window opened to a steaming manhole. The Mainstay boasted ethernet access to the internet; this did not work. There were many other problems: the lamp on my bedside was broken, the remote control did not work, the fan in the bathroom did not work, wallpaper in the bathroom was peeling, etc. Though the Mainstay does not have a pool of their own, they share the one at the Howard Johnsons in the adjoining parking lot. I guess that's better than nothing. The room did have a functional kitchen which was nice. We let them know that we were uncomfortable and extremely dissatisfied, and to their credit, they were willing to try to do right by us. They comped our first night stay and offered us a gift certificate to come back sometime. Who knows if we will ever use it.