Holiday Inn Ex Stes Christnbrg, Christiansburg

I loved this hotel! Holiday inn express hotel and suites was the best place i had ever stayed at! The jacuzzi suite was perfect for my romantic honeymoon get away! The hotel staff was absolutely amazing and kind. They had nice HOT breakfast, most of the hotels in the area lacked that, and they had a warm and heated pool! the fitness center was very incredible. I had wifi in my room and easy internet access. I was called in my room to make sure everything was to my satisfaction and more fresh and clean towles were given to me when i asked. I think they have a wonderful and lovely staff with loads of smiles. i will come back till the day i die :)

Upon our arrival at the Holiday Inn Express in Christiansburg, we parked in the lot near the entrance to register. To our dismay, we later discovered that the car bumper had been damaged by a metal spike protruding several inches from the concrete space marker. The person on duty at the front desk disclaimed any responsibility pointing out signs around the lot announcing "Guest Parking User Assumes All Risk." She only offered to telephone for a wrecker to take our car away although we had graduation ceremonies to attend that evening. Upon checking into our room, we found the bathroom counter dirty though the beds and other items were fine. Upon returning to our room the following day, we found the door ajar with our personal belongings inside. That same desk clerk seemed unconcerned when we reported the security lapse saying it must have been left open by cleaning staff. When I went to use the water fountain in the first floor hallway, I found both of them out of service. The hotel charged $468 nonrefundable for a mandatory two nights during VT graduation weekend due months in advance (no credit cards accepted ). At check-in, the desk clerk then wanted a credit card number in case a guest made a phone call or broke anything. The hotel seems keen to make money with less interest in the well-being of its guests. To be fair, the only staff member on duty the day of arrival was harried because she was by herself and there was full occupancy. The gentleman who then came on duty named Alan helped replace some parts on our bumper, offered some advice and more genuinely seemed concerned with the hotel's reputation. It is regrettable that the hotel seemed undertaffed on what surely was one of if not the busiest weekend of the year.

I have been staying at this wonderfull Express ever since they opend there doors, I never explored this site before other wise I could have expressed my opinion about this place long time ago. I do busniess in the area for past 12 years and stay 6-7 nights in old C'burg area and have stayed at many hotels and motels old and new. Now I am a regular Guest at Holiday Inn Express for many many great reasons and enjoy every conversation I have with the staff and the managment.

The place was ok. There was some strands of hair on the sheets and in the shower. Nicer hotels in the area are cheaper. I would have stayed at the Fairfield Inn down the street, but they only had 1 bed rooms available. The other hotels in the area were booked.

Great facility and Great staff. I read all the review above and do not agree to bad bed or cold pool at all. Staff is very well trained to acommodate their guest (this is the first hotel who calls their customer a Guest, very impresive)with in reasonable demands. And after we checked in they had called us in our room to find out if the room was up to our satisfaction. Keep on smiling you all hotel staff, don't let few bad reviews ruine your smile. Thanks for the service you have provided us. Hope to see you soon.

we got to the hotel got checked in went to our room everything seem to be ok so i took our kids to the pool yes it is an indoor pool but the water was so cold they didnt even want to swim, so we go back to our room and pulled out the sofabed and there was the sheet and blanket from the last people that were there, so we call the front desk to get clean bedding they never came we had to go get it ourself, so then we pull the covers back on the big bed our fitted sheet is inside out which made us feel like it had not been changed but just fliped over. not very happy from wv

Something in my room "112" was moldy. i tried one night and the next morning i was sick. Carpet or airconditionare and management argued that it was not and that i did not know how to operate an airconditionare. He told me i was overeacting to the humidity. (I live in Geirgia, I know about humidity). The manager named Sunny Parmar was rude and would not let me finish my statements. When he realized that I may envoke Holiday Inns Satisfaction guarantee, he checked me out of the room and furhtermore put his finger in my face and physically challenged me. I refrained from a physical confrontation but it was horrible. Never go there. They are not about customer satisfaction. They are only about $$$$$$$.