What a terrible Experience
By A Yahoo! Contributor, 06/13/06
We were forced to keep a room with A/C that didn't work. We were lied to and told that the A/C would be fixed in 1/2 hour. When no one showed up, we phoned back and again the same story.I asked to speak to the manager and was told he was not there until morning. We asked to be switched to another room and we were told that there weren't any. When we phoned from an outside line, we were told there was one room available. When we tried to get it, the manager, who was suddenly available, was rude and outright nasty. We were told that if we didn't like it, we could leave. There were no rooms available. It was Memorial Day weekend. We had requested a no-smoking room. What was the ashtray in the room for???? When we tried to use the safe, it was not functional. I suggest everyone boycott this place!!!!