Not what I expected
This hotel is definitley not what I expected. Requested early check-in, when I called they said they don't do early check-in, they said they were not sure why the website gave the option. Requested extra towels, barely had enough. Also, requested crib, had to call twice before i received. Staff were not all that friendly, except for the b'fast room staff, they were great. Indoor pool was cloudy and foamy (was not clean or healthy). Hot tub did not work the first few days we were there, and it was also dirty and cloudy. Ourdoor pool was so cold you couldn't swim in it. The ocean was warmer. After a walk or coming back from the beach with an arm load of items and 2 kids, tried to come through back door. Key would never work. Had to walk around to front entrance, sandy, wet, and with 2 kids and a large armload. Rooms were not what were pictured on website. Door in bathroom was broken, and closet was also broken. When I checked out they did not asked how my stay was, and I didn't bother because they can't do anything at front desk but say I am sorry for your inconvenience. I am glad the weather was beautiful, because if I would have had to stay in doors, trip would have been ruined. Would not recommend.