never ever again
By A Yahoo! Contributor, 10/17/10
I will never recommend this hotel to anyone again in my life. I have booked this hotel multiple times for parties, as well as babyshowers for my sister in law and sister. In september 2010 I suggested this hotel to my husbands cousin's wife to have a going away party for him because He was deploying to kuwait. On the 14th they talked to Migael who was very rude stating we use side entrances, not block the customer parking lot, or have kids running around his hotel in a very condescending manner. Due to last minute his tone was overlooked. The next day we were to have the meeting room at 4 pm. We arrived at 4:08 to a dank and musty room with no tables, or chairs setup. When I questioned him about this (because in previous bookings, tables, chairs, and tableclothes were already set up upon arrival, all we had to do was set up decorations) I was greeted with an attitude, and told the hotel was under new management, he was even displaying an attitude that he had to set up chairs and tables, so we started setting them up our selves. I then asked him for the owners phone number, he stated I am the general manager and you would need to take it up with me. After explaining how many times we had booked rooms there, or been apart of events there and not once had we experienced anything like this, he rudely walked off asking to speak to my husbands cousin's wife. He began to go on a rant about showing him a contract with a table clothe, and that he was losing money renting the room to us, and that he did not have to let us use this room.... That was the last straw so we called our guests who had not arrived, and had the guests that were there standing and helping put up tables and put down chairs follow us, loaded up all the food and took everything to the park. We were also informed by guests that arrived after we left the hotel reps told them the party was cancelled.