Do not stay at this hotel
By A Yahoo! Contributor, 8/23/10
We chose the hotel for our honeymoon. We booked due to proximity to the Colosseum & because of good reviews on trip advisor. Location is just OK: It is close to the Colosseum & Forum & while you will visit them, you will find you want to be closer to the city & the rest of Rome's other many attractions during your trip. It is also not very close to night-life, shopping & good restaurants so you will need to catch the Metro or a taxi to get around. .Whereas if you are in the right district, most of Rome can be done on foot. The room was OK: Clean, modern but very small. Staff were helpful/friendly. The cost was expensive given the location. Once in Rome, we found a lot of other wonderful accommodation options in better locations for less which we wished we had booked. While the hotel is not good value for money, I would not write a bad review except for what happened next...On the only occasion I forgot to lock the safe, 700 euro was stolen by a member of staff. This happened while our room was serviced. Even the hotel staff admitted to us the theft was by a staff member. Given the circumstances I would assume the Hotel would reimburse us. We followed all of their instructions and made a police report in Rome immediately. We were asked to wait while they resolved this through insurance. .We waited very patiently for over 3 months. The hotel failed to keep us updated unless we chased them. Finally they advise us that we can have a few nights free accommodation only. They know we live in Australia & can't use this which we made very clear to them. I have even checked with the Italian consumer body & the hotel is required under Italian law to reimburse us, however they will not negotiate any further on this. You can take or leave this review for what it is. You can take your chance and hopefully you wont be subject to a theft or complaint which the hotel probably wont help you with. But in all honestly you can no doubt find a better hotel for location and price regardless.