Candlewood Suites Boston-Burlington, Burlington

The entry is difficult to find on Middlesex Tpk. Good value the price.

My fiance and I recently stayed at this hotel for a short weekend in Boston. It's located right next to a very nice shopping center, Burlington Mall, and it's easy access to I-95 and the Alewife stop (about 9 mi). The hotel customer service was also wonderful. The staff was welcoming from the moment we walked in and assisted in any way they could regarding info of the area and how to get to around. Our room was very clean (my standards clean...let's just say I bring cleaning products and rubber gloves to every hotel I stay at and didn't have to use them here). The kitchenette had all updated equipment, bathroom was clean, and the complimentary washer/dryer was great. I definitely recommend this hotel but you do need a car to get around.

this place is a pit! we booked a room for three nights to see our gravely ill daughter in boston. We booked a no smoking room. We were treated rudely throughout the stay by John..the nite desk person (think that was his name). Firstly..the entire place reeks of smoke from smokers. Aweful smell everywhere..the lobby, all floors,..everywhere. And this is not new...this smell is embedded in everything and everywhere. Secondly, the non-smoking room we were given reeked of smoke. We walked in and found the windows wide open..like they were trying to air it out. It was a certainty that the previous occupant had smoked for his entire stay as it smelled everywhere. No one would do a thing about it. The ac unit..either blows full on freezing cold air, or nothing. no matter what we did with the thermostat, we froze and were awakened every time the unit came on. It blowed like a freezing hurricane. No one would do a thing about it. Thirdly: the iron in the room was a danger. my wife filled it up and went to use it and nearly was shocked to death. I had to run at her and knock her from the circuit. The water tank was cracked, the control knob was broken, and upon looking at it, there were bare contacts showing near the control knob. Not only did they NOT apologize, John was so lazy that he could not even go to another room and get us a working iron. Never stay here or at any Candlewood again as this one seemed to be an over-glorified boarding house or residence apartment complex for long staying residence. They don't care about the short term customers. Hell, there were three cars out in the parking lot alone that were stranded there and unable to run...abandoned. This is a flop house..not a hotel..and the staff..well..could care less.

I lived at Candlewood for several months. In short, I highly recommend Candlewood for an overnight stay to (as in my case) several months. I give Candlewood management and staff 5 STARS ! Professor Emerson College Boston, MA