The Waters Of Minocqua, Minocqua

First off the service was awesome. All the different things they have to do make it almost impossible to be bored on your stay! The indoor water park makes it feel like summer all year round, the arcade keeps the kids accupied and the downstairs pub has reasonable prices for the aduluts on the trip. Will for sure be booking a trip to go back to this hotel. Keep up the good work guys!

Very disappointed by the following: - Room was not ready at Check-In time; therefore, we returned 45 minutes later (as requested). When we got to the room, it wasn't the room type that we reserved. We were asked to carry our luggage back to the front desk to resolve the situation. (Bad Start). - Restaurant and Snack Bar were "closed for season"; although, website stated open year-round. - Pool: Very Limited Hours, No Staff, No Towels - Continental Breakfast: VERY limited selection of boxed danishes. Cold and Stale. Served kool-aid in place of juice. No nutritional options (fruit, yogurt, etc). - Events in tent outside hotel were allowed to play loud music until 11 pm. Could be heard clearly in hotel and rooms - Attempted to talk to front desk clerk about our concerns. He was too concerned about collecting payment for bill. So, we sent comment card and letter to complain. Received standard form letter (w/ several spelling errors) that didn't address any of our concerns. WILL NOT RETURN!! After staying in Minocqua, we loved the area. There are many other hotels in the area that would be a better choice.

Loved the decor, the service, and the great rooms. Also loved the close proximity to recreational experiences. We were pleased that the room walls were thick and offered us great privacy. Food left lots to be desired!

Ideally situated for spending a few days in the area and for going into town. The Lobby area with its large double sided fireplace and array of stuffed wild life was a comfortable place to sit and enjoy the complimentary coffee which was always hot and avaiable. The rooms were clean and comfortable, however a large person would have great difficulty getting in and out of the bathroom. The continental breakfast, included in the price was very good offering a good, varied choice of hot and cold food. The great disappointment was the restaurant for dinner. The menu was limited as many dishes had been blacked out with a marker pen. However a good alternative can be found on Highway 51 at The Plantation. The pool area is ideally suited to children but take some beach shoes as the surface of the pool is very rough. You will also need these if you join in the excellent aqua aerobics class.

We liked every thing about The Waters of Minocqua. The rooms were clean, the staff was friendly, the restaurant had good food and atmosphere, the kids loved the waterpark and arcade, the hotel could not have been more beautiful (interior and exterior designs) Our whole family can't wait to go back again!!!