AmericInn Des Moines Airport, Des Moines

The rooms weren't very clean. I also heard from the locals that this particular hotel has a reputation for crime. The police came twice the night I was there. The only thing this hotel had going for it was that the staff was friendly, otherwise it was awful.

Made res. thru 800# at 1:45 a.m. arrived at motel approx. 2:15 a.m. Desk clerk VERY RUDE, told us they did not have our room type we reserved and we'd have to pay more than the original price quoted. Room dirty, hair everywhere, was not vacuumed, did not meet all Super 8 required standards. Was very disappointed, I was told Super 8's were getting better not worse. I really question that!!!

My husband and I booked a room for our anniversary last Friday. When we got to our room, I noticed that there were tiny little bugs crawling all over the wash clothes and hand towels. I immediately ran to the bed and pulled down the sheets. What I found was mortifying - hundreds of little critters infesting the entire bed. We quickly gathered our items and headed back to the front desk where we informed the clerk of the problem. She agreed to move us to a different room. When we entered our second hotel room, the first we did was check the towels and bedding for more bugs. In this room, there were only a few. However, it still wreeked liked urine and other disgusting odors. We then noticed the large pink stain on the sheets. We returned to the front desk and got our money back. The clerk was not happy with us, but we were not happy with the facility. We will not be staying in this hotel again!