Melia Tropical All-Inclusive, Punta Cana

My family and i have been here several times and love it. The people are very friendly, the food is good, the beaches beautiful.The rooms are clean and comfortable. We wil be going back next winter, and can't wait. We did try another resort, because our travel agent suggested it, but it didn't compare to Melia. My graddaughter described it as Paradise on her first trip there.

This site is great to spend any type of vacation, the cleanliness of the property, layout, the staff, food in over all presentation is worth the green backs that you ever spend. The private contractors event staff that book the outtings to the interior of the island from the hotel make the experience of this hot little island a paradise at the patrons wishes. The children are in a safe enviorement, the enviorement of eco system is excellent, well secure, by not letting those who are not guests in the property to hang around. The staff appreicate tipping, because their wages are low, and it is a seasonable type of work, depending on the Hurricane season. Many have to travel by bus to arrive at this destination from far away, many live away from their families and this is the only way to put food on the table, so please be klnd and tip. Thanks. Punta Cana I shall return.....

Just got back from the resort and had a wonderful time. I would definately return! The resort was beautiful from the buildings to the landscaping to the peacocks residing on the property. The rooms were very clean but it is important to use the air conditioning since they can get very humid from the weather on the island. All of the staff were super friendly and while there were varying degrees of English fluency, there was never a problem getting what we needed. They were always smiling and greeting you. I would grade the food as average but there were many many choices and delicious desserts! I expect average food from a foreign country because each country has its own flavor to its food. Be sure to drink bottled water though. The beach is beautiful and there are plenty of chairs and umbrella huts to sit under. The ocean water was not too warm or too cold. There is a shopping center just outside the boundaries of the resort where you can buy souveniers and clothing from the local people. They were not pushy at all. There are also many things for kids to do so keeping them busy was not a problem and they had a blast. I would highly recommend this resort!

I LOVED EVERY MINUTE OF MY TRIP, AND I AM VERY PICKY BECAUSE I WORKED FOR THE RITZ-CARLTON FOR 16 YEARS !!!! I KNOW ABOUT SERVICE !!!!! THIS WAS JUST AMAZING, AND THOSE COMPLAINERS REMIND ME OF THOSE PAIN IN MY B..T PEOPLE I USE TO ENCOUNTER AT THE RITZ. GET A LIFE !!!!!! NOTHING WILL NEVER PLEASE YOU AND YOU ARE THE ONE RUINING EVERYONE VACATION WITH YOUR NEGATIVITY !!!! I CRIED WHEN I LEFT BECAUSE OF THE BEAUTIFUL AND SWEET PEOPLE I HAD TO LEAVE BEHIND. GREAT SERVICE, GREAT FOOD, GREAT AMBIANCE, MAGICAL TIME !!!!!!!!!!!!!!!!!! THANK YOU FOR THE BEST TIME IN MY LIFE !!!!

Service was terrible... hope you can speak Spanish. We were "Royal Service" We were "shushed" out of the "VIP lounge" and ignored most of the time. Almost every worker acted as though our family was a huge inconvenience... even if we just asked for more bread or "pan" as they liked to shove the Spanish down your throat. Good luck getting a golf cart too! The beach was a 30 minute walk away but you might as well walk with how hard it is to get a golf cart... unless you're vacation club... don't get me going on those guys though. Also, I hope you like beef... malnourished salty beef. Food was awful too... except at the Japanese restaurant... $30 a person, go figure. Also, there were bugs all over the nice room. I was constantly killing them and it didn't make for a very comfortable feeling. Lastly, enjoy being woken up by peacocks every morning... sounds like a child dying if you've never heard it... BRIGHT AND EARLY Best of luck if you chose this hotel!

What a beautiful resort.... We had a grea time at Melia. We arrived about 2pm and our room was ready and we were taken there quickly. The golf cart service was very good, the most we ever waited was 5 minutes. The food was amazing and there are so many choices for restaurants. You must make reservations early, but if you do, there is no problem getting in. Yes, they will try to get you to buy a vacation Timeshare. We told them we already had one, and no more problems! The pools are wonderful and the beach is so beautiful. Drinks were excellent, not watered down at all, and if you want a double, no problem! I'm really shocked at all the people who complain about them not speaking English. After all, English is not their home language. I do not learn to speak other languages so that visitors to our country understand me. Take a translator book if you need help! You can't expect them to learn 50 languages since they have visitors from all over the world. It was a great trip and I'd recommend this resort without hesitation.

the service is not good and the rooms are not in good state either and there were trouble with the air conditioner system

If anyone had a problem with this resort it would have been very specific and related to their room or an event like check-in or a bad employee ... the people below are just cronic complainters. I went next door to the Paridisus (which is owned by the same company) and in my opinion the resort was not as lush as Melia Caribe + there is a row of Villas on your left when going to the beach from RS beach area that are the exact same construction as the Villas in RS. Arrival: If you have never been to Punta Cana, even flying into the airport is a treat. The terminals have thatched roofs and look like a resort not an airport. Check-in: We had booked RS and upon arrival we were brought to a separate area for RS check-in. The RS lounge was relaxing and elegant. We were served a beer right away (not into the sweet drinks) and the kids got a drink of their choice. Even the bracelets they put on for RS where more like jewelry than resort bracelets. Room: The room was beautiful 1 bedroom suite with two entrances to the balcony, 2 separate living areas – 1) kitchen/living room – 2)Bedroom with King size bed, large flat screen, 2 person Jacuzzi + double sink + separate washroom with shower and double sink. My kids slept on the pullout couch in the living room. The whole place is marble. You have a full size fridge that is stocked with pop, water and beer + a bottle of rum on the counter. There is room service included from 8 am to 11 pm. If you like to get pampered get this room. Restaurants and food: Again, I cannot understand some of the negative reviews on this site re: the food. These people must be chronic complainers or are use to some kind of unrealistic standards. The food is awesome.On my way to the beach one day I got a ride by the Food Services Manager and he gave me a bit of a run down on the food coming into the resort. All of the food comes in frozen (for safety reasons). They do not spare anything for quality and order Black Angus beef from Argentina. And if you don’t know, this beef is hormone free as there is a ban on using hormones in Argentina. Unlike poison US and Canadian beef that is so full of who knows how many hormones and has lost its true natural taste, this beef melts in your mouth … even the regular cuts. Dancing and Discos: There is a disco in the Tropical lobby. All welcome from 9-11 and 11-2 for adults only. There is also a Kids disco in the Caribe main lobby from 8:30 to 9:30 Pools: There are 3 pools. 2 by the beach that are identical. One is on the Caribe side and one is on the Tropical side. 1- The Tropical side pool is the kid’s pool adjacent to Flintstone Village. The pool is massive and has a swim-up bar, a kiddy pool and close to the beach and beach side restaurant. 2- The Caribe side pool is identical without the kids theme. 3- The Gabi pool in the RS service area. This is the one we spent the most time at. It is close to the front of the resort was right in front of our Villa. The design of the pool and attached restaurant is amazing. They even have a little snack bar that is opened all day and serves great chicken, burgers, ice crème, pizza and french fries + other stuff. This was a big hit with the kids and some days we didn’t even really need to go for lunch. At the Gabi pool bar and restaurant you can get all brands of liquor, even Canadian Whiskey, baileys, Stolichnaya, etc. … which made my day. The Beach: Well this is on “Playas de Bávaro” which is one of the best beaches in the Dominican. The sand is almost pure white. The grounds: Every kind of tropical vegetation you can imagine, all meticulously groomed. Peacocks, Flamingos, Wild Turkeys, and Fish in the lagoons … I think you can get the pictures.

I don't normally go out of my way to write a review about my vacations. However this time around, I feel like I owe it to those travelers considering this resort as a destination in forewarning them about the some of the unexpected unpleasant experience to which my family was subjected. It is not my intent to completely bash this resort; I have nothing to gain or lose from it. The property is nice and the grounds are very well kept. My upgraded room, which I paid $300 extra upon check-in, was nice and clean. The beaches are beautiful and clean. It is the service that is poor, perhaps the result of bad management. It was impossible for us to make reservation for one of their 10 theme restaurants, as the line was always busy. By the time we got through (2 to 3 hours after the reservation line is open), all the restaurants were full unless we were willing to eat dinner at around 10pm. Even getting such a late reservation was scarce. Having a young child, that was obviously not an option so we were stuck with their buffet restaurant every evening. I can assure you that we were not the only ones who ran into this problem. All of the other families from the U.S. whom we met ran into the same problems. Additionally, they have these "guest service" agents who are nothing more than people trying to lure you into buying the timeshares, which they refer to as the Vacation Club. These self-serving individuals misled us into believing that they were there to serve or assist us during our stay. That was only a front when in fact all they cared about was getting us to join their pricey Vacation Club. As soon as our guy found out that we were not interested in joining, his whole attitude changed. He would turn away from us when we approached him and would not even respond to me after I greeted him with a "Good Morning". At that point, he's already focusing on the next "suckers", newly arrived guests. Moreover, their hotel rooms do not have a phone directory so you don't know which extension to call when needing assistance. Finally, I would suggest you think long and hard before picking this resort as your vacation destination. I failed to read the reviews closely and suffered the consequences. In fact, I only started reading them upon my return and sure enough did notice a common theme across the board. If you have not read other reviews, I urge you to do so and you will see many others who have been at the resort complain about their inability to get dinner reservations and general disatisfaction with the service. That seems to be such a common complaint that you should seriously take into consideration.

I buy this hotel recomended for MK travel, think about other choice, total desorganization,these guy don't like to work, lazy people, they promese 10 restaurant, no, they are only 5, sometime closed one and later open the others 5, carefull with the vacation plan people, now are the substitute of share time, don't use MK travel please, belive me, please