BEST WESTERN Rivers Edge, Red River

Location is prime too bad they wasted the opportunity for something great on this place. We have been coming to Red River for over 30yrs and have stayed a lot of places & this place is close to the bottom if not the worst! Small, not clean, walls thin and rude staff. Will never stay here again. We will stay at Eidelwise instead! Condo #8 was soooooooolloo much better!

Location is best in town for skiing, 100' from red chairlift for quick and easy start, also makes it easy to swing in for lunch, gas grills and nice eating area. Grocery store is 100', as is bakery and coffee shop. Robert's Place for reasonable meals is one block in Lifts West building. Several rustic bars with bands on weekends and special dates are within walking distance. Hot tub area with glassed in wind break and next to river. Ski area has come along way with three terrain parks with small and large jumps, rails, boxes, etc. Super wide trails make for plenty of room for slow skiiers as well as high speed cruising. Convience makes for an easy trip.

After reading some of the older reviews, I was hesitant to go. I spoke with the desk clerk and found out the hotel had changed ownership, and wow what a difference. Fresh paint, daily room service, frigd, micro wave, coffee maker, 42" flat screen,and a view to die for very nearly at the base of the lift.! Fantastic little stream right outside the back door. Perfect vacation. Friendly and fantastic. We have paid much more and gotten far less. Loved it and will return again and again. Thanks

When we checked in and asked what is there to do in the area, we were told "that is a good question". Our room was never really cleaned and toiletries were not replenished each day. Breakfast was very, very limited. No hot water for tea, empty milk pitchers, etc. They were remodeling the deck and some of the rooms near ours and the noise was not condusive to the peaceful vacation we had planned. Rooms are on the small side but wouldn't be so bad if they were vacuumed and cleaned daily expecially with all the sawdust around. Location is great and the area is very beautiful. Red River is the perfect place to go for relaxation and to get away from civilization but don't stay here.

The service was always friendly and punctual and helpful, even late at night when our heater went out. Breakfast is nice. Location is outstanding. Room is very adequate with all the amenities you need for a visit to the mountains.

this is a very good place to stay rooms were very clean and spacious room service was great. we stayed there for three days and had a wonderful stay

This is not representative of the Best Westerns that I have stayed in before. The property is very poorly maintained. The linens and towels that we had should really be in the rag box. Some of the ammenities listed in the Best Western guide were totally lacking. The scenery and the town of Red River are wonderful. I plan to return, but will choose a different motel. The one great review listed here by CKP is probably by the owner, whose initials are CKP.

Very rude and extremely dirty hotel. I thought that I would spend more and stay at a quality motel. I complained about the dirty sheets and carpet. They told me to be reasonable and that they would change them in the morning since they did not have anyone available to change the sheets. They said, "Just go ahead in sleep in them for the night." I told them they smelled and that I would not and that I could not even sleep on the floor because it was dirty too. They told me they would change it in the morning and vacuum too. I then tried to get a refund and they told me they would not because of the No Show Policy. I told them that I showed and am not pleased with there service and left. They still charged me. I will never stay at any Best Western Hotels ever again because of this establishment.

The stream beside the hotel was nice but the housekeeping was terrible. I found out while there that the condos downstream were cheaper. Not a great place for the price.

We justed returned from our Christmas 2005 / New Years 2006 vacation. We stayed at the BW Rivers Edge for 8 nights. We were extremely disappointed. The problems began in July, when we made our reservations. We had numerous problems with getting a reservation confirmed or the room we wanted. Upon arrival we found the rooms extremely small for our family of 5. The rooms are about the same size as an economy hotel. The toilet backed up twice during our stay. The breakfast is basically waffles and cereal. The waffle machine was broke on the second day, so we ate out. One of the hot tubs was out of order 5 of the days we were there. On the third night a group of teenagers arrived around midnight and stomped around well past 1 am. The reason it was so loud is that the hotel is very loud. If someone goes up the stairs behind the room you can hear it in the room. We could literally hear the people on the balcony more plainly than the TV in our room. On more than one occassion my wife was in the lobby and heard the housekeepers griping about how the people staying overnight weren't keeping the rooms very clean. On the third day the manager of the hotel quit and the other desk personnel had to go room to room checking door keys, not sure why. We ended up getting locked out on two occassions for this and needed new keys. Through out our whole stay the high speed internet in the room didn't work. When we asked at the front desk we were told the internet was down. However, the access worked in the lobby. I'm not an IT expert but internet access runs off a router, if you have it in one place it should work in others. On a positive note the hotel is 50 feet from the red lift. However, the red lift is not for beginners and if you want to go to the blue or gold beginners area it is down the road. This is a Best Western (international chain) that is run more poorly than a 'mom and pop' economy hotel. This is a disorganized hotel that needs a professional manager. There are several condos and other hotels in the area for the same price. If you are considering this hotel because it is a international chain, think again. I would not recommend this hotel.