perfect example of courtesy/front desk at its best
By A Yahoo! Contributor, 7/15/09
Hotel was ok, but the guy at the front desk was AWESOME!!..(forgot name..Andy maybe?!?) Obviously he has kids because mine absolutely loved him and my husband and I were just in awe of how nice he was to us. (and everyone else we noticed he dealt with) The hotel itself was good, our AC had issues and only one ice machine that quit around 7pm, a lot of other guest were upset(poor FrontDesk had the brunt of the complaints) I guess I would say that we would come back, BUT only because of the serice, was 5 star service in a 2 star hotel.