Extended Stay America Washington DC-Alexandria, Alexandria

we had tochange rooms because the one they gave us was filthy, carpet filthy I was walking with white sox after a while they were bi-color black on the bottom and gray elsewhere. Old and expensive i'd never come back here website says rooms newly remodeled but why bother when the rest of the hotel stinks, yes and offensive mix of body/musty odors.....too bad I prepaid and now have to stay for a whole week o gosh!!!

This place is a joke for the price paid and what you get is basically nothing. NO dsl paid or otherwise no newspapers breakfeast pool fitness room nothing. Limited office hours 7am-11pm real cheap office carpeting real thin same goes for towels and linens. Linens dont get changed unless you stay 7 or more days and then it does after the 4 one. Bare budget opeartaion and rates should be much lower for what you get. Kitchen is adequate but you dont get any supplies to clean dishes and NO hair dryer as well. Location is on a quiet side street in back of shopping center with supermarket. Rooms are noisy with showers can be heard when water is turned on as well as people above you walking around. Cheap as well luggage rack and no closet as well. Limited tv selection. YOu will be better staying elsewhere take my word for it@@

The daytime clerk was just rude and had an attitude that was very confrontational. An altogether very unpleasant experience. The evening clerk was very nice and concerned about trying to correct the problem with the reservation, but that all changed when the day shift arrived. This just seemed to indicate that this particular hotel had very poor communication between the staff. The problem is that the customer has to suffer for managements incompetence. Stay away, stay far away.