Hilton Garden Inn Folsom, Folsom

This was my first trip back to Folsom with my girlfriend since moving to Texas last year. I was more that a little hesitant about picking the Hilton vs another hotel; due the “bug warning” posts I had read on multiple sites from one guest, but because my girlfriend is a HHonors member, and this hotel is basically across the street from my parent’s; we chose to stay there. When we got to the hotel we talk to a manger there about the “issue” they had. They insured us that this was an isolated incident, but to be on the safe side decided we checked our room anyways… and what do you know… we found nothing! We did have one issue though, with a running toilet that they sent someone to fix it within minutes of me calling… Now that is service! So, for the guest and his wife who stay in that room for “8 days”… I can imagine your ordeal, but… YOU SIR! ARE AN IDIOT! Frankly I think it’s your fault for failing to report your problem in the first place. So instead of flaming them all over the internet, you really should take responsibility for your feelings of being “completely violated”. They fixed my simple problem so quickly. So, using COMMON SENSE I can’t believe they would have done nothing if you would have called the first, second or even third day. You are the reason I’m writing this review. It is my opinion that this hotel is one of the CLEANEST that we’ve ever stayed at, and the Staff was incredible FRIENDLY! I would recommend this hotel to anyone. We will be staying here again!

Stayed for 8 days in Sept 2010. After the 1st night, my wife found a few minor skin iritations, thought it was an aleregic reaction to the laundry detergent used on the sheets. By 3rd night we were both getting bit, but thought we had a mosquito in the room. More and more bites appeared over the final days, but we were busy and just 'wrote it off.' Stupid us. The morning we were to leave, rolled out of bed & started scratching my ankle like crazy. Finally pulled the matress away from the wall & box springs. Saw a small object on the wall, put my finger on it & it exploded blood on the wall. Pulled the sheets off the matress, found several fully nourished bedbugs in the seams/folds. Captured several in a water glass to share with hotel management. They confided that they've had a 'few' outbreaks over the past few years. Wonderful. Made careful examination of each other, found over 50 bites combined. Took digital photos of the bites to include with the scathing letter we are composing to the Hilton. Hotel 'comped' us for half our bill, but so what? We still feel completely violated. BEWARE THIS HOTEL!

Very friendly and clean, new property. Soft comfortable beds, great bathroom and clean. Right off the freeway, great stop over on the way to Tahoe.

A fine hotel with a pool for good short summer vacations. If you happen to drop by here by any chances, this hotel offer free Broadband (10/100BT) and local calls. Room a comfortable and clean. Coffeemaker and small fridge is available. Location is very convienient for Folsom area. Right opposite is the Folsom Premium Outlet which has ~80 stores, and considerably best shopping area within 10 miles radius other then Sunrise Mall over Sunrise Blvd. Gas station 76 is just beside and its within 5 min walking distance to Applebee's, Chilies, BurgerKing, McDonald and Cinema. 10mins driving distance to Safeway on Pairie City Rd and 15mins away (driving) from Walmart (Blue Ravine Rd). While the Outlet as its stated its "Premium", so if you look for cheaper deals, you would need to take ~1 hr drive to Napa Valley for better value shopping experience.

New, clean property. Shopping and resturants withing easy walking distance. Free high-speed Internet access in each room. Staff was very helpful.