Extended Stay America Los Angeles-San Dimas, San Dimas

WE BOOKED 2ROOMS OF WHICH BOTH HAD DIRTY BATHROOMS & KITCHENETTES. AFTER BEING ASSURED THAT HOUSEKEEPING WOULD RETURN TO CLEAN THE ROOMS AGAIN, WE POINTED OUT THE PROBLEMS IN ONE BATHROOM; THE HAIR ON THE SINK, THE DIRTY FLOOR, THE DRIED UP TOOTHPASTE ON THE COUNTER, WHICH ALL SHE DID WAS A MINOR WIPING OF THE COUNTER & THE FLOOR. THEN SHE MOVED ON OVER TO THE NEXT ROOM. SHE PUT THE DIRTY RAG SHE USED TO WIPE THE BATHROOM FLOOR ON THE KITCHEN COUNTER, AND CHANGED THE BLOOD STAINED SHEET, AND THE BLANKET & BEDSPREAD WITH MANY HOLES. OUR FAMILY LEFT THE ROOM SO SHE COULD "FINISH" CLEANING BUT UPON OUR RETURN THE BATHROOM WAS STILL NOT TENDED TO. THE FRONT DESK CLERK OFFERED TO CLEAN, BUT I DECLINED AND ASKED FOR THE RAG & CLEANER SO I COULD CLEAN MYSELF. THEN THAT EVE WE NEEDED TO USE THE KITCHENETTE & FOUND DIRTY DISHES, COUNTER, SILVERWARE CADDY FILLED WITH CRUMBS, & HAIR IN THE SIVERWARE DRAWER AND ON THE COUNTER. TALK ABOUT GROSS!!! WE WILL NEVER STAY HERE AGAIN. WE'VE STAYED AT EXTENDED STAY AMERICA IN OTHER LOCATIONS WHICH WERE ALWAYS CLEAN. EMPLOYEES WERE VERY NICE BUT THAT WON'T BE ENOUGH TO GET OUR HARD EARNED MONEY!