SpringHill Suites by Marriott Arlington Near Six Flags, Arlington

A pitiful hotel that I will never return to. The room was a musky mildew smelly place. The place seems really run down. It is an embarrassment to Marriott that their brand name is on this place.

The front desk staff was rude & clueless. They didn't have the rooms we had booked and confirmed...3MONTHS PRIOR! When we did finally get the rooms (and not the ones we had reserved) they were absolutly filthy. Moldy "goo" in the bottom of the coffee pot, old food and beer inn the fridge, bed sheets had hairs all over them and my sister's bed had a dead bug under one of the pillows. My son's pull-out sofa bed a used condom hanging from one of the metal under bars and dont even get me strted about the bathrooms. We demanded to be be relocated to another room or at least have the ones we were in cleaned but were told (at 5:30pm) that they were completly booked up and the housekeeping staff had already left for the day. Needless to say we were out of there and stayed at the Courtyard down the street. Stay as far away from this place as you can!

After staying at a Springhill Suites by Marriott in Austin, Texas and being thoroughly pleased with the accomodations, service, etc., I decided to book my next vacation staying at Springhill Suites again. We stayed at the Springhill Suites in Arlington, Texas and boy were we sadly disappointed. The swimming pool is too little and the hot tub could accomodate about 2 people and that didn't even work. The ice machine was broke so we had to go to another floor to get ice. We started to pull the sofa out for an extra bed and you couldn't even do that because there wasn't enough room between that and the tv. The air conditioner was broke and the "remedy" for that by the staff was to put a fan beside the a/c so it wouldn't freeze up. The carpet was wet around the a/c. Other than that, along with having guests that rode up and down elevators constantly, kids running the halls till 2 in the morning, taking up the elevators from the other guests, everything else