Extended Stay America Redmond, Bellevue

I had to stay at this hotel for work for 4 weeks and hated every minute. The rooms are disgusting, outdated (the property needs remodeling, new management and new housekeeping staff) and dirty. Housekeeping is non-existent here. The rate for housekeeping is built into the price but the staff only rinses and dries the tub itself. They DO NOT dust, mop, clean the mirrors, TV, counters etc. They only rinse and wipe out the tub, replace towels and change sheets. I have dust allergies and I was sneezing, coughing and felt ill during my entire stay. Also, there are BED BUGS!! I have pictures. I was given another room and it was just as disgusting but didn't see bed bugs. The towels and wash cloths are stained and have a smell. They're thin and scratchy. The bed is HARD AS A ROCK!! The pillows are thin and hard as well. The sheets are super thin and stained. The cable is a joke. There are only about 30 channels...nothing more than basic cable. The wi-fi is super slow! If you have work to do in your room using your laptop you can count on it being impossible due to the slow speed on the internet. The rooms are not adequately supplied for an extended stay. There are no kitchen potholders, no stove, some rooms have pots and pans and some do not. There is no consistency. Every item mentioned was brought to the manager's attention more than once. The management at this hotel is most of the problem. There is no follow-up and no actual management of the staff to ensure that the rooms are getting cleaned and supplied adequately, etc....I WILL NEVER STAY HERE AGAIN!!!

Negatives: Cleanliness: the room I moved into had hairs in the bathtub and on the towels, big no no! Wireless internet: poor signal and gets you disconnected every 2mn, unreliable and could not VPN in to work. Staff: not the most responsive especially on the weekends Positives: Location is convenient if you're working for one of the big companies in the area. Price is cheap. Overall: I would not stay here again , i was tempted to do it because of price and the full kitchen since i was going to be here for an extended period of time. I would much rather stay at a better hotel, pay some extra dollars and have a clean room and a good internet connection. Hope it helps!