We Loved It and I Would Definately Stay There Again
Doorman was great! Conergie wasn't always accurate but friendly and they tried to be helpful. The reservation clerk was a little rude but he was new. Room service was great and so was the food-try their french toast with orange/banana topping, omg it was wonderful. They have a secret do not tell you about unless you meet the right employee. The one elevator to the left marked LL goes down and there is an ATM machine, go up the steps thru the double doors and tunnel (it's inside clean and safe) and turn to your left, there is a mini mart! If you go up the escalators you can get to one of the nice resturants and downtown Chicgo. The carpet, halls, and rooms are all clean. The bed was extremely comfortable and there was plenty of hot water. It's pricey but well worth it!Location is great!!! Near shopping, resturants, Chicago river, Buses, Trolley, Boat tours, Taxi, Entertainment and Night Clubs. We felt very safe there.