You could say we were spoiled after saying here
We stayed here between 3/20/08 to 3/23/08.From the moment we left our car with the vallet, we knew we were in store for a treat. We entered the lobby to welcomed and assisted by the bell boy. The place smelled great. My wife had made the reservations over the phone and had got a quote for $169 per night for a deluxe room. In comparison to the Embassy Suites just down the street that was no where near as nice that quoted us $259 per night. When we went in we were immediately welcomed by the front desk and assisted quickly, professionally, and curtiously. We were told all about the amenities such as the Crimson Lounge,Concierge,& The Studio(complete with laptops with internet access, Zune MP3 Players loaded with great music,Bose Quiet Comfort headphones, large screen TV with tons of videos loaded and surround sound, gaming systems, and with the exception of food and beverages that are served by a waiter, every bit of this is free with your stay). When we got up to our room on the 15th floor (room 1517)my wife and I had a bit of a panic attack. Us being the sceptics we are we couldn't believe that this very chic place only cost $169 per night. My wife started doubting herself and had me grab the cell phone and call to act like I wanted to make reservations to confirm that was the correct price. Sure enough it was. We made sure and took pictures of the entire room before we got comfortable, because we wanted to show the room off to our family members when we got back home. The room was firnished with a king size bed with a feather down pillow top mattress, silk duvet & drapes, 32" plasma tv mounted on the wall, desk, faux snake skin chair, Boston mini sound system, safe, pedistal sink with marble counter tops, great exclusive bathing products, plenty of bathing linens, large mirrors, heat lamp in the bathroom, teri cloth robes, and a mini bar. We had a few valuables that we wanted to put in the safe and an employee with loss prevention came up and helped me set my own code for the system. He noticed that the light in the top of the closet was a flourescent one and making a buzzing noise. He immediately offered to have engineering come up and fix that. I told him thanks but it really wasn't bothering me. It was great to have him offer though. When we woke up the next morning we were a bit lost as to what to do with all of the snow storms that had suddently come on. The Concierge Catherine was amazing. She was very informative and suggested we hit some of the museums. So we took her suggestions and went to the FREE Lincoln Park Zoo and Conservatory. It was great. Catherine continued to help us daily while we were there. If we happened to get up a little late to go to breakfast she would make a suggestion for a place that served breakfast all day. SHE WAS SOOOO PREPARED FOR ANY QUESTION WE THREW HER WAY. Finally Easter Sunday came and it was time to go home. Catherine had made reservations for us just around the corner at Brasserie Jo's for brunch. I had got to thinking that this is the day we are checking out and checkout time is at 12. Brunch is at 11 and I wasn't really sure that we would have time to go eat and come back by 12. So I called down to guest services and explained the situation. I was offered a late checkout time at 1 instead and was asked if that would help make my day easier. I said YES it would and asked if there would be any additional charge. I was told that there would be no additional charge at all and to just have a great brunch. Bottom line is that the Sax Hotel Chicago sets the bar very high for any other hotel to top.