Great location but very expensive
Pros:
+ LOCATION can't be beat. Walk to arguably the best shopping mall in downtown KL, Suria KLCC, Aquaria, the Malaysian Philharmonic concert hall and run around the jogging track in the KLCC gardens.
+ VIEW of the Petronas Towers is breathtaking. We also saw the dancing fountains from our room.
Neutral:
o SERVICE is good overall, as you would expect from a 5-star hotel. However upon checkout we were left waiting for some 20 minutes for the valet to locate our car.
Cons:
- PRICEY. I did not feel the price was justified. For the price of a regular room with one queen bed at the Mandarin, I got a junior suite with a king bed at the JW Marriott (which is also connected to a high-end shopping mall and had a fabulous view of the Towers). Also, we requested for a cab and were ushered into a Mercedes, and we ended up paying 3 times more than we would have in a regular cab.
Bottomline:
I probably won't return. I preferred the Marriott with its proximity to Bintang Walk, which has a bigger variety of shopping and nightlife.